1.5 - About University

✔✔Find the best possible people for the redesign team. Think beyond technical aspects toissues of change leadership. [☛ 10.1 HiPo Teams]Proceed boldly but carefully with unproven technology. Relying on vaporware has itsdangers.✘✘S OMEDON’ TSDon’t get frustrated. You will meet resistance when you change “the way things aredone around here.”Don’t let senior management off the hook. They, not the project team, need to ownthe final outcome.Copyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloading it fromwww.books.mcgraw-hill.com/training/download. The document can then be opened, edited, and printed using Microsoft Word or other word processingsoftware.R ELATED LEADERSHIP TOOLS2.1 Systems Thinking 4.1 Organizational Design 5.4 Change Scale2.6 Clarifying Purpose 4.4 Employee Involvement 5.6 Aligning Systems2.7 Goal Statements 5.2 Major Change 5.8 Human TransitionsF OR FURTHER ASSISTANCECurrid, Cheryl C. The Reengineering Toolkit: 15 Tools and Technologies for Reengineering Your Organization. Prima Pub,1996.Hammer, Michael, and James Champy. Reengineering the Corporation: A Manifesto for Business. Harperbusiness, 1994.Hammer, Michael, and Steven A. Stanton. The Reengineering Revolution: A Handbook. Harperbusiness, 1995.SECTION 4 TOOLS FOR DESIGNING PRODUCTIVE PROCESSES AND ORGANIZATIONS 111