1.5 - About University

H OW TO USE THIS LEADERSHIP TOOL“Successful change of any magnitude goes through all eight stages … Although one operates inmultiple phases at once, skipping even a single step or getting too far ahead withouta solid base almost always creates problems.”—John Kotter, LEADING CHANGEThink of a major change that you are involved with in your department or organization. Usethe workspace here to plan how you will lead this major change.WEB WORKSHEETChange success factorYour action plans1. Establish a sense of urgency.result = a shared need2. Set up a guiding coalition.result = accountability3. Establish a vision andstrategy.result = anticipation4. Communicate the changevision and strategy.result = commitment5. Clear the way for broadbasedaction.result = systemic alignment6. Look for and recognize smallwins.result = momentum[☛ 2.6 Clarifying Purpose][☛ 5.7 Stakeholder Groups][☛ 2.4 Visioning, 3.1 Strategy][☛ 8.2 Direct Communication][☛ 5.6 Aligning Systems]7. Consolidate the small wins.result = a culture of success8. Anchor the changes in theculture and systems.result = sustained change[☛ 5.6 Aligning Systems]Copyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloading it fromwww.books.mcgraw-hill.com/training/download. The document can then be opened, edited, and printed using Microsoft Word or other word processingsoftware.SECTION 5 TOOLS FOR LEADING CHANGE 143