1.5 - About University

Questionnaire designWhat elements of questionnaire design will be particularly important to the success of your survey?Questionnaire demographicsWhat demographic information will be particularly important for interpreting your survey results?What demographic information would you like to collect, but won’t, because it would risk endangering employeeanonymity?Copyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloading it fromwww.books.mcgraw-hill.com/training/download. The document can then be opened, edited, and printed using Microsoft Word or other word processingsoftware.R ELATED LEADERSHIP TOOLS1.10 The GAS Model 5.1 Change Equation 8.3 Organizational Communication2.1 Systems Thinking 5.7 Stakeholder Groups 12.4 FeedbackF OR FURTHER ASSISTANCEFolkman, Joe. Employee Surveys That Make a Difference. Executive Excellence Publishing, 1998.Jones, John E., and William L. Bearley. Surveying Employees: A Practical Guidebook. Human Resource DevelopmentPress, 1996.Verheyen, Leland. “How to Develop an Employee Attitude Survey.” Training and Development Journal. August 1988,72−76.138 SECTION 4 TOOLS FOR DESIGNING PRODUCTIVE PROCESSES AND ORGANIZATIONS