1.5 - About University

➎ Goal statements➏ Consequences➐ Evergreen plan✔ Flowing out of your accountabilities, write specific and measurable or observable goals for agiven time period.✔ Summarize an agreement on the positive consequences that you will receive (i.e., rewards,recognition, compensation) for fulfilling your accountabilities and reaching your goals.✔ Prepare a plan to keep your Accountability Agreement up to date so that the business bargainbetween you and your employer remains clear, vibrant, and mutually rewarding.H OW TO USE THIS LEADERSHIP TOOL“All commerce, both social and economic, is based on the principal of exchange—giving somethingand getting something else.”—Susan Campbell, FROM CHAOS TO CONFIDENCEThese selected elements are taken from the Accountability Agreement of a manager of a naturalgas processing facility. They are provided as examples of the type of information typicallycontained in an Accountability Agreement.➊➋➌➍➎➏➐Business Statement: My business is producing and processing raw natural gas to marketableproducts in a way that is safe, is environmentally responsible, maximizes longtermprofit, and enhances XYZ’s image as a positive contributor in the state.Accountabilities: I am personally accountable for:Operational accountabilities: A safe operation. The long-term protection of theasset; achieving production, quality standards, and targets.Leadership accountabilities: The success of my direct reports; my own learning asa leader.Support Statement: Three additional engineers on project XYZ. A LAN hookup withinthe department during the first quarter. Funding for consulting help during projectXYZ start-up.Measures: Lost time accidents, volume throughputs, new contracts, improvements toservices.Goals: A 9% return on capital during the 3rd quarter. Complete plant turnaround byMay 1st.Consequences: I will be funded to attend the international petroleum show in Houstonnext year.I will receive a salary increase equivalent to those of the top 5% of employees.Evergreen Plan: I will review my Accountability Agreement quarterly within the workgroupand make changes, as appropriate, within one week of each review meeting.WEB WORKSHEETWrite a first draft of your Accountability Agreement, or coach an employee to do the same.[☛ 1.10 The GAS Model]Business focus statement400 SECTION 13 TOOLS FOR LEADING PERFORMANCE