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1.5 - About University

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• Explore the strengths and past successes of the system and its members?• Involve the entire system in a search for solutions, in a way that recognizes and values the organization’s strengthsand potential?Copyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloading it fromwww.books.mcgraw-hill.com/training/download. The document can then be opened, edited, and printed using Microsoft Word or other word processingsoftware.R ELATED LEADERSHIP TOOLS5.9 Resistance 10.6 Group Leader Skills 14.6 Learning Styles8.7 Active Listening 14.1 Scarcity and Abundance 14.7 Personal PreferencesF OR FURTHER ASSISTANCECooperrider, David L., and Suresh Srivastva. “Appreciative Inquiry into Organizational Life.” Research in OrganizationChange and Development, vol. 1, 1987. 129−169.Pitman, Tom, and Gervase Bushe. “Appreciative Process: A Method of Transformational Change.” OD Practitioner.September 1991. 1−4.Seligman, Martin. Learned Optimism: How to Change Your Mind and Your Life. Pocket Books, 1990.168 SECTION 5 TOOLS FOR LEADING CHANGE

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