1.5 - About University

1.2C ONTRASTING M ANAGEMENT AND L EADERSHIPInspired by numerous sources, including Joseph and Jimmie Boyett, Stuart Crainer,Peter Drucker, Andy Grove, John Kotter, and others.The distinction between management and leadership is not either-or; rather, it’s a balance.While powerful leaders are more than just excellent managers, an essential aspect of their credibilitystems from their management expertise. As you read this table, keep in mind that thedistinction between management and leadership is not a dichotomy, but rather a blend or balance.Both are needed in today’s knowledge-based organizations.Manager• success based on predictability• goals• plans• defines vision and purpose statements• defines value statements• does things right• top-down strategy• measurement of activities• short-term results emphasized• linear, rational, analytical• “head stuff” (e.g., behavior, compliance)• controls• one best style (plan, organize, delegate, control)• techniques• focus on content• quality control• inward-looking• individual effort and reward• management knows best• success as personal success• best for organization (focused on bottom line)Leader➠ success based on innovation and adaptation➠ vision and values➠ energy➠ lives vision and purpose➠ models values➠ does the right things➠ leadership at all levels; everyone strategic➠ measurement of results➠ long-term results, big picture emphasized➠ systems, aligning the whole, intuitive➠ “heart stuff” (e.g., morale, commitment)➠ inspires, creates new ways, coaches, mentors➠ multiple, situational leadership roles and styles➠ principles➠ sets context, pays attention to process➠ everyone responsible for quality➠ customer-focused➠ individual and team effort and reward➠ all together know best➠ success as the success of others➠ best for organization in societySECTION 1 FOUNDATIONAL CONCEPTS 5