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10.12RASCI: A PLANNING T OOLFOR W ORKGROUPS AND T EAMSInspired by Richard Beckhard and Reubin Harris.A RASCI chart helps leaders organize and manage complex projects involving a range of stakeholders.It provides a clear picture of what will be done, by whom, by when, and with whatsupport. Look at the words in the RASCI acronym and their meanings. Then, tailor this typeof control or communications chart by adding, deleting, or modifying terms to fit the uniquecircumstances of your project or team situation.R = Responsible (Who is ultimately responsible for this action or result?)A = Approval or Authority (Who needs to make the final decision?)S = Support or Stakeholder (Whose commitment is needed for success?)C = Consult (Who needs to be consulted for their knowledge, ideas, or input? Note thatthis is different from obtaining approval or support).I = Inform (Who needs to be informed before action is taken?)These partial examples will help you understand how a RASCI chart is used.Goal: To provide training to all users of the new XYZ system.ActionsBy whenRASCIIdentify all the users needingtraining.June 30PatTrainingvendorHR trainingSteeringcommitteeIdentify the general trainingobjectives.June 30ChrisKellyTrainingvendorSoftwarevendorIdentify specific users needingspecialized training.July 31PatLeeTrainingvendor[additional steps]Set up training schedules.September 31PatKellyTrainingvendorCorporateservicesSteeringcommittee332 SECTION 10 TOOLS FOR LEADING TEAMS AND GROUPS