1.5 - About University

H OW TO USE THIS LEADERSHIP TOOL“Nobody can implement commitment for you.”—Marvin Weisbord, PRODUCTIVE WORKPLACESUse this tool to assess job satisfaction—and even to redesign jobs—in your workgroup. Askeach member of the group to complete the questionnaire provided here, in preparation for agroup discussion of job satisfaction and job design. Depending on the level of trust in thegroup, you could collect questionnaire responses and report these back in aggregate andanonymous form, or each individual group member could speak about his or her own questionnaireresponses.WEB WORKSHEETSeek mutual agreement on improvement areas, as evidenced by cumulative questionnaireresults. Listen, respect differences, and provide direct feedback as part of this group dialogueprocess. Carried out effectively, this process will lead to the enthusiastic involvement of groupmembers in redesigning their jobs and working to improve their job satisfaction, individualperformance, and overall organizational results.J OB S ATISFACTION Q UESTIONNAIREPersonal needs• Rate from −5 to +5, with 0 being best (the perfect amount), +5 being far too much, and−5 being far too little.Rate from −5 to +51. Opportunities for decision making• You have organizational support for making decisions in your work area.• You understand the goals and direction of the organization, and have the informationyou require to make informed decisions.2. Opportunities to continuously learn on-the-job• Your work is challenging.• You receive timely and supportive feedback on your performance.• Training is encouraged and provided.3. Opportunities for variety in work• Your work provides ample variety.−5 | | | | 0 | | | | +5−5 | | | | 0 | | | | +5−5 | | | | 0 | | | | +5Work climate• Rate the following from 0 to 10, with 10 being the best, and 0 being the worst.Rate from 0 to 104. Support and respect from coworkers• You are not expected to compete against your coworkers, and you can count on theirsupport.0 | | | | 5 | | | | 10SECTION 4 TOOLS FOR DESIGNING PRODUCTIVE PROCESSES AND ORGANIZATIONS 127