1.5 - About University

Your design of an MBO-type processDesign step Things to consider for your workgroup or organization1. Clarify the goalfor the process.2. Clarify whosesupport is neededfor the process tosucceed.3. Outline theframework of theprocess to be used.4. Meet with keystakeholders togain support andprocessimprovements.What do you want to achieve as aresult of this process?How would this process fit with otherinitiatives in the organization?[☛ 2.7 Goal Statements]Who are the key people who must buyin to using this process?What benefits would these key peoplewant, and what reservations mightthey have?[☛ 3.6 Strategic Relationships]What would be the key elements of anMBO-type process in your workgroupor organization?[☛ 11.1 Process Cycle]Be clear on your goals for this process,but don’t overdetermine the process.Give people lots of opportunity toinfluence the design of the process soit becomes their process.[☛ 9.7 Selling Wheel]Now, write some preliminary MBO statements:➊ Role or Responsibility Statement➋ Key Result Areas (KRAs)➌ Objectives➍ Indicators or Measures for Each Objective404 SECTION 13 TOOLS FOR LEADING PERFORMANCE