transport of dangerous goods and risk management - Kirilo SaviÄ

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SERVICECUSTOMERSSERVICECUSTOMERSTRANSPORT OF DANGEROUS GOODS AND RISK MANAGEMENT 230For such a small service organization, as is almost every training centre for seamen, quality control can be realizedby applying processing approach shown in Figure 2.CONTINUAL IMPROVEMENT OF QUALITYMANAGEMENT SYSTEMQuality policy, plans and objectivesIM OMINISTRIESECONOMYMANAGEMENTRESPONSIBILITYREQUIRE-MENTSINPUTRESOURCEMANAGEMENTSEAMENTRAININGCENTERSERVICEREALIZATIONMEASUREMENTANALYSIS ANDIMPROVEMENTTRAININGSERVICEOUTPUTSATISFA-CTIONWELL-TRAINEDCUSTOMERS(EXAM PASSED)AGREEMENTSFigure 2. Process approach to quality control systemThis type of organization offers the possibility for easy management (processes, not people, by the principle “plan,manage, improve”) and directing the process towards the user.Service realization, measuring and tracking user satisfaction, and managing resources are three key process groupsby which management governs the Centre.However, for these groups of processes, it is necessary to identify individual processes, inputs and outputs, ways oftransforming inputs and outputs, and methods of governing activities [5].
TRANSPORT OF DANGEROUS GOODS AND RISK MANAGEMENT 231Center’s model of training seamen acknowledges the following processes:1. Identifying the demands of users;2. Reassessing the demands of users;3. Preparations for the realization of training services;4. Establishing the need to develop new training services;5. Developing training services;6. Subcontracting instructors and equipment;7. Training services realization;8. Measuring service performances;9. Getting the results from provided service;10. Reassessment of management;11. Improvements.Connection between identification processes shown in Figure 3.13 45 6 7 92 11 2 10 8Figure 3. Connection between identification processesTraining Centre’s complete business system, including quality control and previously stated processes are definedby procedures:- Managing quality system documents;- Business communication;- Reassessment of leadership;- Governing human resources, infrastructure and work space;- Enrollment in courses;- Contracting;- Managing design and development of courses;- Supply;- Execution of courses;- Measuring and tracking user satisfaction;- Internal checks of quality control;- Managing irregularities;- Analysis and improvements of quality system.
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ISBN 978-86-83059-06-5Editor-in-Chi
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TRANSPORT OF DANGEROUS GOODSAND RIS
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EDITORIALLand transport Pan- Europe
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Contents:INTEGRATED MODEL AND INFOR
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TRANSPORT OF DANGEROUS GOODS AND RI
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Figure 3. Algorithm of Security Dat
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Figure 5. Algorithm of Ship Waste M
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Figure 7. Original Algorithm of Imp
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Figure 11. Original Algorithm of th
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Figure 13. Original Algorithm of th
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Figure 15. Original Algorithm of Ot
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Figure 18. The original algorithm o
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Figure 20. Original Algorithm of Ac
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Figure 23. Original Algorithm of In
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Figure 25. Original Algorithm of Ac
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Table 1. Classification of waste th
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Table 3 Classification of waste tha
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Table 3b Classification of waste th
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Table 3d: Classification of waste t
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Table 3f: Classification of waste t
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Table 6 Classes of the compounds th
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Table 6b Classes of the compounds t
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Table 8. Typical hazardous waste ma
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Figure 5.- Life cycle for oiled sol
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Figure 13. Original algorithm of th
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Software part of Sledat systemTRANS
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BIBLIOGRAPHYTRANSPORT OF DANGEROUS
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UDK:614.83:624.21TRANSPORT OF DANGE
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INTEGRATED C4I SYSTEMSTRANSPORT OF
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