Administration Guide - Avaya Support

Introduction to the Messaging Application Server (MAS)
Diagnostic and Reporting Tools
The following diagnostic and reporting tools are provided: Reporting Tool, Operation
History Viewer, Port Monitor, Performance Monitor - Modular Messaging
Counters and Modular Messaging Snapshot Utility.
Reporting Tool
Using the Reporting Tool, you can generate a number of reports for monitoring voice
mail system usage, planning capacity, and tracking security. Once you have generated
a report, you can view it on the screen or print it for easy reference. You can also
export a report to many popular file formats or attach it to a message sent using a
MAPI-enabled e-mail system.
For more information, see Chapter 7, “Reporting Tool”.
Operation History Viewer
Using the Operation History Viewer, you can view events generated by voice mail
system activity and logged in the operation history database. By creating a “session”,
you restrict the number of events to only those that meet your criteria. You can view
live events as they are added to the operation history database, or view historical
events.
For more information, see Chapter 8, “Operation History Viewer”.
System Performance Monitoring Tools
Using the following diagnostic tools, you can check the performance of MASs: Port
Monitor and Performance Monitoring - Modular Messaging Counters.
For more information, see Chapter 9, “System Performance Monitoring”
Port Monitor
The Port Monitor provides a graphical user interface for checking and changing the
status of ports on an MAS.
Performance Monitoring - Modular Messaging Counters
Modular Messaging exports a variety of Performance Counters through the Windows
Performance Monitoring API, which can be used to gauge the overall status of an MAS
at any given time.
Avaya Modular Messaging Release 3.1 with the Avaya MSS
February 2007 MAS Administration Guide
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