Administration Guide - Avaya Support

Examples of Caller Applications
Example 6: Bulletin Boards & Daily Announcements
For situations in which you need to make daily or frequent announcements to all the
callers or subscribers who reach the system, it is more efficient to set it up so that the
announcements are created and recorded within a special mailbox, rather than
embedding the prompt into the caller application.
For these “bulletin board” or daily announcement types of mailboxes, you can create a
special single-node caller application that will play the announcement and then
automatically transfer the caller or subscriber to the main menu, for instance.
Considerations
When used in this way, the mailbox that the caller application accesses must be
enabled for announcements (see Subscriber Options). You must also remember to
create and enable this mailbox before creating the caller application.
Then, instead of using an Application prompt for the caller application prompt, you
assign an Announcement prompt to the base caller application node.
You will also need to create and deploy the Main Menu caller application with an
association ID of 4000 before building this caller application.
After creating and deploying this caller application, you must remember to create an
association with an ID number of 80071 for this application.
The Caller Application Design
The following call flow is an example of how you can set up an announcement-enabled
mailbox to be used as a daily announcement or bulletin board mailbox. When callers
access this caller application by dialing xx8-0071, they hear the announcement
recorded in the announcement-enabled mailbox and then are immediately transferred
to the Main Menu caller application, which has an association ID of 4000.
See the call flow in Figure B-6 on page B-24.
Avaya Modular Messaging Release 3.1 with the Avaya MSS
February 2007 MAS Administration Guide
B–23