Administration Guide - Avaya Support

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Operation History Viewer — All Operation History Viewer Menus & Icons on page 8-28. Avaya Modular Messaging Release 3.1 with the Avaya MSS 8–2 MAS Administration Guide February 2007
Operation History Viewer Understanding Operation History Events The tracing system includes the following storage areas: ! Transaction database This is a permanent storage area for voice mail system activity. The Reporting Tool is used for extracting information from this database. For more information, see Chapter 7, “Reporting Tool”. ! Operation history database This is a temporary storage area for events that are generated by the voice mail system. The database is purged periodically. The Operation History Viewer is used for viewing events in this database. See Operation History Viewer Window on page 8-15. Notes: ! For information on configuring this database, please refer to the Avaya Modular Messaging Concepts and Planning Guide. ! For a 1523 application event, use the Microsoft ODBC tool to repair the database (ophist.mdb). If it cannot be repaired, replace the corrupt ophist.mdb with an empty ophist.mdb. Procedures for Using the Operation History Viewer ! Before you can view events in the Operation History Viewer, you must enable operation history collection for the voice mail domain. See Enabling the Collection of Operation History Events on page 8-4. ! If the Operation History Viewer is installed on the tracing system machine, a data source is created automatically. If not, you need to select a system data source before you can use the Operation History Viewer. See Selecting a Data Source & ODBC Tracing on page 8-5. Note: If ODBC logging is enabled on the MAS, system performance degrades. ODBC tracing should be enabled for debugging only. ! See Creating, Viewing & Exporting Sessions on page 8-9. — “Procedure 1: Creating & Viewing a Live Session”. — “Procedure 2: Creating & Viewing a Historical Session”. — “Procedure 3: Saving a Session”. — “Procedure 4: Opening a Session”. — “Procedure 5: Changing Session Properties”. — “Procedure 6: Exporting Operation History Events”. Avaya Modular Messaging Release 3.1 with the Avaya MSS February 2007 MAS Administration Guide 8–3
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Modular Messaging Release 3.1 with
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Legal Pages authorized) who accesse
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Contents Changing the Home MAS. . .
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Contents Chapter 4 VMSC - Messaging
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Contents Properties - Languages Tab
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Contents MAS Alarm - MT ALARM_ORIG
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Contents Appendix D: Glossary Index
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Preface Chapters Included in this G
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Introduction to the Messaging Appli
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Voice Mail System Configuration (VM
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VMSC - Voice Mail Domain (VMD) Conf
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Caller Applications Editor ! Proper
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Caller Applications Editor Related
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Caller Applications Editor Planning
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Caller Applications Editor 5. Selec
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Caller Applications Editor Importin
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Caller Applications Editor 6. Click
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Caller Applications Editor 3. Selec
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Caller Applications Editor Any call
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Caller Applications Editor ! If an
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Caller Applications Editor Analyzin
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Caller Applications Editor Modular
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Caller Applications Editor Modular
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Caller Applications Editor ! Action
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Caller Applications Editor Menus an
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Caller Applications Editor Voice Ma
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Caller Applications Editor Applicat
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Caller Applications Editor ! Displa
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Caller Applications Editor — Goto
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Caller Applications Editor Properti
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Caller Applications Editor — Menu
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Caller Applications Editor ! Cancel
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Caller Applications Editor — By a
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Caller Applications Editor ! Cancel
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Caller Applications Editor Schedule
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Caller Applications Editor — Anno
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Caller Applications Editor ! Interr
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MAS Alarms MAS Alarms - CM (Call Me
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MAS Alarms MAS Alarms - VB (Avaya V
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MAS Alarms MAS Alarms - VS (Voice S
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MAS Alarms VS SWLINK ! MAS Alarm -
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MAS Alarms MAS Alarm - VS COM 2 Lev
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MAS Alarms MAS Alarm - VS EXCEPTION
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Stopping and Restarting Modular Mes
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Glossary Automated Attendant A serv
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Glossary Deleted Items Folder A fol
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Glossary Integrated Services Digita
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Glossary Operation History Database
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Glossary TTY TUI Tutorial See Telet
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Index (SPM), 9-11 Adjusting Amplitu
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Index Character-Separated Values di
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Index Custom operator Application t
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Index DTMF Key 1, 2, 3 Language/Key
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Index Fixed Length Packets Inband t
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Index (VMSC - VMD) Set Emulation, 3
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Index (VMSC - VMD) Set Emulation, 3
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Index Sound > Volume Down, 5-27 Sou
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Index IP H.323, 3-109 QSIG, 3-93 QS
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Index Packet size (ms) IP H.323 tab
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Index QSIG, 3-94 QSIG Options dialo
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Index Analyzed Deployed Application
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Index Server Selection Port Statist
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Index General tab, Properties dialo
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Index Trunk Id (Inband Protocol Set
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Index Waiting for Call (Pending) Po
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Administration Guide - Avaya Support

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