Administration Guide - Avaya Support

VMSC - Voice Mail Domain (VMD) Configuration
Telephone User Interface - General Tab
Use the Telephone User Interface dialog box, General tab to configure basic TUI
properties for a voice mail domain, such as call duration and time-out. You can enable
the Automated Attendant, Caller Applications, and the Private Call-Answered Message
facility. You can also set properties for subscribers’ mailboxes, such as new mailbox
initialization.
Launching the Screen
1. In the Voice Mail System Configuration window, click the voice mail
domain.
2. Double-click Telephone User Interface. The system displays the
Telephone User Interface dialog box for the selected VMD, with the
General tab active.
Configuring the Screen Controls
! Enable Automated Attendant Select this option to enable the Automated
Attendant for the voice mail domain. The Automated Attendant is used to
manage the automated greetings and instructions heard by callers to the
TUI. By default, this check box is selected.
When enabled, the system can be set to present callers with a list of
menu options from which to choose. If your PBX does not support Direct
Inward Dialing (DID), Avaya recommends that you enable the
Automated Attendant.
When the Automated Attendant is disabled, the system transfers callers
directly to the subscriber’s mailbox, where they can leave a message.
They cannot transfer to subscriber’s extension.
You can configure Automated Attendant properties via the Auto
Attendant dialog box. For more information about the Automated
Attendant, see Auto Attendant Dialog Box on page 3-35.
! Enable Caller Applications Select to enable Caller Applications in the
voice mail domain. Caller Applications are used to extend or even replace
the system Automated Attendant, with additional menus and prompts. By
default, this check box is selected.
When Caller Applications are disabled, deployed applications are
ignored by the MASs in the voice mail domain. If a caller application is in
use, when it is disabled, it will continue to work until it is no longer in use.
For more information about Caller Applications, see Chapter 6, “Caller
Applications Editor”.
! Number of Digits in a Mailbox Enter the number of digits in a subscriber's
mailbox number. The range is 3 through 10 and the default is 4.
Avaya Modular Messaging Release 3.1 with the Avaya MSS
February 2007 MAS Administration Guide
3–17