Administration Guide - Avaya Support

More documents

Recommendations

Info

Caller Applications Editor ! Cancel destination node This allows you to select the node to which the caller application will go, if the caller cancels the operation at this node. The default is . In most cases, Avaya recommends this option. Note: The default setting for all nodes within a caller application can be changed via the Properties dialog, Application tab. See Properties - Application Tab on page 6-61. Avaya Modular Messaging Release 3.1 with the Avaya MSS 6–46 MAS Administration Guide February 2007
Caller Applications Editor Properties - General - Transfer Action Type The Properties dialog, General tab shows a different display, depending on the Action Type selected. See Properties - General Tab on page 6-43. Select the Transfer Action Type to transfer the caller to either the operator, a mailbox or an extension number, when a caller presses the associated key. Configuring the Screen Controls ! Operator Select to transfer the caller to the default system operator configured for the voice mail domain or to a custom operator configured for this caller application. The settings for the caller application in the Properties dialog, Application tab determine which type of operator is used here. See Properties - Application Tab on page 6-61. Note: The “Custom Operator” is not the same as the “Personal Operator” feature described in other parts of the Avaya Modular Messaging system documentation. It is a similar concept but works differently. The personal operator can be configured for individual subscribers. It is a designated mailbox or extension where the system can transfer callers for assistance when a subscriber cannot answer their calls and the personal operator’s schedule is active. The custom operator can be configured for caller applications. It is a designated extension where the system can transfer callers when they press the operator key (0) as part of their interaction with a caller application. ! Mailbox Select this option button to transfer the caller to the mailbox number specified in the adjacent field. Enter the mailbox number to which to transfer the caller. The mailbox must be in the voice mail domain in which the caller application is deployed. ! Provided by runtime Select to have the system automatically use the mailbox number at runtime. If this checkbox is selected, the Mailbox entry field is disabled. The number is provided: — When the caller application has an Association that specifies a Mailbox number. For more information, see Add Association/Association Properties Dialog Box on page 6-69. Avaya Modular Messaging Release 3.1 with the Avaya MSS February 2007 MAS Administration Guide 6–47
Page 1:
Modular Messaging Release 3.1 with
Page 4 and 5:
Legal Pages authorized) who accesse
Page 6 and 7:
Contents Changing the Home MAS. . .
Page 8 and 9:
Contents Chapter 4 VMSC - Messaging
Page 10 and 11:
Contents Properties - Languages Tab
Page 12 and 13:
Contents MAS Alarm - MT ALARM_ORIG
Page 14 and 15:
Contents Appendix D: Glossary Index
Page 16 and 17:
Preface Chapters Included in this G
Page 18 and 19:
Introduction to the Messaging Appli
Page 20 and 21:
Page 22 and 23:
Page 24 and 25:
Page 26 and 27:
Page 28 and 29:
Page 30 and 31:
Page 32 and 33:
Page 34 and 35:
Voice Mail System Configuration (VM
Page 36 and 37:
Page 38 and 39:
Page 40 and 41:
Page 42 and 43:
VMSC - Voice Mail Domain (VMD) Conf
Page 44 and 45:
Page 46 and 47:
Page 48 and 49:
Page 50 and 51:
Page 52 and 53:
Page 54 and 55:
Page 56 and 57:
Page 58 and 59:
Page 60 and 61:
Page 62 and 63:
Page 64 and 65:
Page 66 and 67:
Page 68 and 69:
Page 70 and 71:
Page 72 and 73:
Page 74 and 75:
Page 76 and 77:
Page 78 and 79:
Page 80 and 81:
Page 82 and 83:
Page 84 and 85:
Page 86 and 87:
Page 88 and 89:
Page 90 and 91:
Page 92 and 93:
Page 94 and 95:
Page 96 and 97:
Page 98 and 99:
Page 100 and 101:
Page 102 and 103:
Page 104 and 105:
Page 106 and 107:
Page 108 and 109:
Page 110 and 111:
Page 112 and 113:
Page 114 and 115:
Page 116 and 117:
Page 118 and 119:
Page 120 and 121:
Page 122 and 123:
Page 124 and 125:
Page 126 and 127:
Page 128 and 129:
Page 130 and 131:
Page 132 and 133:
Page 134 and 135:
Page 136 and 137:
Page 138 and 139:
Page 140 and 141:
Page 142 and 143:
Page 144 and 145:
Page 146 and 147:
Page 148 and 149:
Page 150 and 151:
Page 152 and 153:
Page 154 and 155:
Page 156 and 157:
Page 158 and 159:
Page 160 and 161:
Page 162 and 163:
Page 164 and 165:
Page 166 and 167:
Page 168 and 169:
Page 170 and 171:
Page 172 and 173:
Page 174 and 175:
Page 176 and 177:
Page 178 and 179:
Page 180 and 181:
Page 182 and 183:
Page 184 and 185:
Page 186 and 187:
Page 188 and 189:
Page 190 and 191:
Page 192 and 193:
Page 194 and 195:
VMSC - Messaging Application Server
Page 196 and 197:
Page 198 and 199:
Page 200 and 201:
Page 202 and 203:
Page 204 and 205:
Page 206 and 207:
Page 208 and 209:
Page 210 and 211:
Page 212 and 213:
Page 214 and 215:
Page 216 and 217:
Page 218 and 219:
Page 220 and 221:
Page 222 and 223:
Page 224 and 225:
Page 226 and 227:
Page 228 and 229:
Page 230 and 231:
Page 232 and 233:
Page 234 and 235:
Page 236 and 237:
Page 238 and 239:
Page 240 and 241:
Page 242 and 243:
Page 244 and 245:
Page 246 and 247:
Page 248 and 249:
Page 250 and 251:
Page 252 and 253:
Page 254 and 255:
Page 256 and 257:
Visual Voice Editor (Custom Prompts
Page 258 and 259:
Page 260 and 261:
Page 262 and 263:
Page 264 and 265:
Page 266 and 267:
Page 268 and 269:
Page 270 and 271:
Page 272 and 273:
Page 274 and 275:
Page 276 and 277:
Page 278 and 279:
Page 280 and 281:
Page 282 and 283: Visual Voice Editor (Custom Prompts
Page 288 and 289: Caller Applications Editor ! Proper
Page 290 and 291: Caller Applications Editor Related
Page 292 and 293: Caller Applications Editor Planning
Page 294 and 295: Caller Applications Editor 5. Selec
Page 296 and 297: Caller Applications Editor Importin
Page 298 and 299: Caller Applications Editor 6. Click
Page 300 and 301: Caller Applications Editor 3. Selec
Page 302 and 303: Caller Applications Editor Any call
Page 304 and 305: Caller Applications Editor ! If an
Page 306 and 307: Caller Applications Editor Analyzin
Page 308 and 309: Caller Applications Editor Modular
Page 310 and 311: Caller Applications Editor Modular
Page 312 and 313: Caller Applications Editor ! Action
Page 314 and 315: Caller Applications Editor Menus an
Page 316 and 317: Caller Applications Editor Voice Ma
Page 318 and 319: Caller Applications Editor Applicat
Page 320 and 321: Caller Applications Editor ! Displa
Page 322 and 323: Caller Applications Editor This res
Page 324 and 325: Caller Applications Editor This inf
Page 326 and 327: Caller Applications Editor — Goto
Page 328 and 329: Caller Applications Editor Properti
Page 330 and 331: Caller Applications Editor — Menu
Page 334 and 335: Caller Applications Editor — By a
Page 338 and 339: Caller Applications Editor ! Cancel
Page 340 and 341: Caller Applications Editor Schedule
Page 344 and 345: Caller Applications Editor — Anno
Page 346 and 347: Caller Applications Editor ! Interr
Page 348 and 349: Caller Applications Editor — Cust
Page 352 and 353: Caller Applications Editor Message
Page 354 and 355: Caller Applications Editor Caller A
Page 356 and 357: Caller Applications Editor This is
Page 358 and 359: Caller Applications Editor Analysis
Page 360 and 361: Caller Applications Editor 6-74 Feb
Page 362 and 363: Reporting Tool Understanding Report
Page 364 and 365: Reporting Tool Enabling Transaction
Page 366 and 367: Reporting Tool 11. Right-click the
Page 368 and 369: Reporting Tool Reporting Tool Windo
Page 370 and 371: Reporting Tool — The first click
Page 372 and 373: Reporting Tool Hourly Statistics Di
Page 374 and 375: Reporting Tool Login Failures Dialo
Page 376 and 377: Reporting Tool Port Statistics Dial
Page 378 and 379: Reporting Tool Port Statistics Repo
Page 380 and 381: Reporting Tool System Usage Report
Page 382 and 383:
Reporting Tool — Number of Failed
Page 384 and 385:
Reporting Tool ! Sort By Specify ho
Page 386 and 387:
Reporting Tool — Abandoned The nu
Page 388 and 389:
Reporting Tool Basic Metrics Report
Page 390 and 391:
Reporting Tool Export Dialog Box Th
Page 392 and 393:
Reporting Tool Exporting a Report F
Page 394 and 395:
Reporting Tool All Reporting Tool M
Page 396 and 397:
Reporting Tool 7-36 February 2007 A
Page 398 and 399:
Operation History Viewer — All Op
Page 400 and 401:
Operation History Viewer Enabling t
Page 402 and 403:
Operation History Viewer ! Read 10.
Page 404 and 405:
Operation History Viewer 4. You wil
Page 406 and 407:
Operation History Viewer You can re
Page 408 and 409:
Operation History Viewer To quickly
Page 410 and 411:
Operation History Viewer If you are
Page 412 and 413:
Operation History Viewer ! File > N
Page 414 and 415:
Operation History Viewer Session Pr
Page 416 and 417:
Operation History Viewer — PBX In
Page 418 and 419:
Operation History Viewer Options Di
Page 420 and 421:
Operation History Viewer Options -
Page 422 and 423:
Operation History Viewer Values Dia
Page 424 and 425:
Operation History Viewer All Operat
Page 426 and 427:
Operation History Viewer Help Menu
Page 428 and 429:
System Performance Monitoring Port
Page 430 and 431:
Page 432 and 433:
Page 434 and 435:
System Performance Monitoring Dialo
Page 436 and 437:
System Performance Monitoring Perfo
Page 438 and 439:
System Performance Monitoring Descr
Page 440 and 441:
System Performance Monitoring ! Siz
Page 442 and 443:
System Performance Monitoring MM MW
Page 444 and 445:
MAS Event, Error & Alarm Logs Overv
Page 446 and 447:
MAS Event, Error & Alarm Logs Displ
Page 448 and 449:
MAS Alarms MAS Alarms - CM (Call Me
Page 450 and 451:
MAS Alarms MAS Alarm - MM IMAPI 1 L
Page 452 and 453:
MAS Alarms MAS Alarm - MM PERF 17 L
Page 454 and 455:
MAS Alarms MAS Alarms - MT (Mainten
Page 456 and 457:
MAS Alarms MAS Alarm - MT ABS_PROC
Page 458 and 459:
Page 460 and 461:
Page 462 and 463:
Page 464 and 465:
MAS Alarms MAS Alarm - MT ALARM_ORI
Page 466 and 467:
MAS Alarms MAS Alarm - MT OHDB 1 Le
Page 468 and 469:
MAS Alarms MAS Alarm - MT PERF 7 Le
Page 470 and 471:
MAS Alarms MAS Alarm - MT PERF 19 L
Page 472 and 473:
Page 474 and 475:
Page 476 and 477:
Page 478 and 479:
MAS Alarms MAS Alarms - MW (Message
Page 480 and 481:
MAS Alarms MAS Alarm - MW PERF 16 L
Page 482 and 483:
MAS Alarms MAS Alarm - TS OHDB 1 Le
Page 484 and 485:
MAS Alarms MAS Alarm - TS PERF 13 L
Page 486 and 487:
MAS Alarms MAS Alarms - VB (Avaya V
Page 488 and 489:
MAS Alarms MAS Alarm - VB VB 2 Leve
Page 490 and 491:
MAS Alarms MAS Alarm - VB VB 203 Le
Page 492 and 493:
Page 494 and 495:
Page 496 and 497:
MAS Alarms MAS Alarms - VS (Voice S
Page 498 and 499:
MAS Alarms VS SWLINK ! MAS Alarm -
Page 500 and 501:
MAS Alarms MAS Alarm - VS COM 2 Lev
Page 502 and 503:
MAS Alarms MAS Alarm - VS EXCEPTION
Page 504 and 505:
MAS Alarms MAS Alarm - VS EXCEPTION
Page 506 and 507:
MAS Alarms MAS Alarm - VS FEDB 1 Le
Page 508 and 509:
MAS Alarms MAS Alarm - VS FEDB 3 Le
Page 510 and 511:
MAS Alarms MAS Alarm - VS MSS 1 Lev
Page 512 and 513:
MAS Alarms MAS Alarm - VS OPHIST 1
Page 514 and 515:
MAS Alarms MAS Alarm - VS PERF 2 Le
Page 516 and 517:
MAS Alarms MAS Alarm - VS PERF 4 Le
Page 518 and 519:
MAS Alarms MAS Alarm - VS PERF 12 L
Page 520 and 521:
MAS Alarms MAS Alarm - VS PORT 0 Le
Page 522 and 523:
Page 524 and 525:
Page 526 and 527:
Page 528 and 529:
MAS Alarms MAS Alarm - VS RHETORIX
Page 530 and 531:
MAS Alarms MAS Alarm - VS SPOOL 1 L
Page 532 and 533:
MAS Alarms MAS Alarm - VS VOICE 1 L
Page 534 and 535:
MAS Alarms MAS Alarm - VS VOICE 3 L
Page 536 and 537:
Examples of Caller Applications Exa
Page 538 and 539:
Examples of Caller Applications Not
Page 540 and 541:
Examples of Caller Applications 5.
Page 542 and 543:
Examples of Caller Applications ! I
Page 544 and 545:
Page 546 and 547:
Examples of Caller Applications ! A
Page 548 and 549:
Examples of Caller Applications Fig
Page 550 and 551:
Page 552 and 553:
Examples of Caller Applications Bui
Page 554 and 555:
Examples of Caller Applications ! O
Page 556 and 557:
Page 558 and 559:
Page 560 and 561:
Examples of Caller Applications A W
Page 562 and 563:
Examples of Caller Applications B-2
Page 564 and 565:
Stopping and Restarting Modular Mes
Page 566 and 567:
Stopping and Restarting Modular Mes
Page 568 and 569:
Glossary Automated Attendant A serv
Page 570 and 571:
Glossary Deleted Items Folder A fol
Page 572 and 573:
Glossary Integrated Services Digita
Page 574 and 575:
Glossary Operation History Database
Page 576 and 577:
Glossary Read Receipt Notification
Page 578 and 579:
Glossary TTY TUI Tutorial See Telet
Page 580 and 581:
Index (SPM), 9-11 Adjusting Amplitu
Page 582 and 583:
Index Character-Separated Values di
Page 584 and 585:
Index Custom operator Application t
Page 586 and 587:
Index DTMF Key 1, 2, 3 Language/Key
Page 588 and 589:
Index Fixed Length Packets Inband t
Page 590 and 591:
Index (VMSC - VMD) Set Emulation, 3
Page 592 and 593:
Index (VMSC - VMD) Set Emulation, 3
Page 594 and 595:
Index Sound > Volume Down, 5-27 Sou
Page 596 and 597:
Index IP H.323, 3-109 QSIG, 3-93 QS
Page 598 and 599:
Index Packet size (ms) IP H.323 tab
Page 600 and 601:
Index QSIG, 3-94 QSIG Options dialo
Page 602 and 603:
Index Analyzed Deployed Application
Page 604 and 605:
Index Server Selection Port Statist
Page 606 and 607:
Index General tab, Properties dialo
Page 608 and 609:
Index Trunk Id (Inband Protocol Set
Page 610:
Index Waiting for Call (Pending) Po
show all

Administration Guide - Avaya Support

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?