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Administration Guide - Avaya Support

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Caller Applications Editor<br />

— Menu (Default) Select this option to present the caller with a menu.<br />

A menu usually plays a prompt and then provides the caller with a<br />

series of single digit numbered choices.<br />

For details of the fields to the right, when this option is selected, see<br />

Properties - General - Menu Action Type on page 6-45.<br />

— Transfer Select this option to transfer the caller to either the system<br />

operator, a custom operator, a mailbox or an extension number,<br />

when a caller presses the associated key.<br />

For details of the fields to the right, when this option is selected, see<br />

Properties - General - Transfer Action Type on page 6-47.<br />

— Goto Select this option to route the caller directly to another<br />

application node or another caller application. This can be useful<br />

when you have a common action that you want to reuse in your<br />

system.<br />

For details of the fields to the right, when this option is selected, see<br />

Properties - General - Goto Action Type on page 6-49.<br />

— Conditional goto Select this option to route the caller directly to<br />

another application (action) node, using criteria specified by a<br />

schedule.<br />

For details of the fields to the right, when this option is selected, see<br />

Properties - General - Conditional Goto Action Type on page 6-50.<br />

— Send message Select this option to allow callers to send a message<br />

to a subscriber without having to listen to the subscriber’s greeting.<br />

For details of the fields to the right, when this option is selected, see<br />

Properties - General - Send Message Action Type on page 6-51.<br />

— Termination Select this option to terminate the current caller<br />

application. It either disconnects the caller from the system or<br />

re-routes the caller back to the system Automated Attendant.<br />

For details of the fields to the right, when this option is selected, see<br />

Properties - General - Termination Action Type on page 6-53.<br />

<strong>Avaya</strong> Modular Messaging Release 3.1 with the <strong>Avaya</strong> MSS<br />

6–44 MAS <strong>Administration</strong> <strong>Guide</strong><br />

February 2007

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