Administration Guide - Avaya Support

More documents

Recommendations

Info

Caller Applications Editor ! Cancel destination node Select the node to which the caller application goes, if the caller cancels the operation at this node. The default is . In most cases Avaya recommends this option. Note: The default setting for all nodes within a caller application can be changed via the Properties dialog, Application tab. See Properties - Application Tab on page 6-61. Avaya Modular Messaging Release 3.1 with the Avaya MSS 6–52 MAS Administration Guide February 2007
Caller Applications Editor Properties - General - Termination Action Type The Properties dialog, General tab shows a different display, depending on the Action Type selected. See Properties - General Tab on page 6-43. Select the Termination Action Type to terminate the current caller application. It either disconnects the caller from the system or re-routes the caller back to the system Automated Attendant. Configuring the Screen Controls ! Disconnect Disconnects the caller from the system. ! Automated attendant Routes the caller to the system Automated Attendant. This is an automated service that greets callers and instructs them on how to proceed. ! Logon to mailbox Routes the caller to the Automated Attendant, which then behaves as if the caller has pressed # to log in to the password protected mailbox. ! Dial by name Routes the caller to the Automated Attendant, which then behaves as if the caller has pressed * to key in the person’s last name. Avaya Modular Messaging Release 3.1 with the Avaya MSS February 2007 MAS Administration Guide 6–53
Page 1:
Modular Messaging Release 3.1 with
Page 4 and 5:
Legal Pages authorized) who accesse
Page 6 and 7:
Contents Changing the Home MAS. . .
Page 8 and 9:
Contents Chapter 4 VMSC - Messaging
Page 10 and 11:
Contents Properties - Languages Tab
Page 12 and 13:
Contents MAS Alarm - MT ALARM_ORIG
Page 14 and 15:
Contents Appendix D: Glossary Index
Page 16 and 17:
Preface Chapters Included in this G
Page 18 and 19:
Introduction to the Messaging Appli
Page 20 and 21:
Page 22 and 23:
Page 24 and 25:
Page 26 and 27:
Page 28 and 29:
Page 30 and 31:
Page 32 and 33:
Page 34 and 35:
Voice Mail System Configuration (VM
Page 36 and 37:
Page 38 and 39:
Page 40 and 41:
Page 42 and 43:
VMSC - Voice Mail Domain (VMD) Conf
Page 44 and 45:
Page 46 and 47:
Page 48 and 49:
Page 50 and 51:
Page 52 and 53:
Page 54 and 55:
Page 56 and 57:
Page 58 and 59:
Page 60 and 61:
Page 62 and 63:
Page 64 and 65:
Page 66 and 67:
Page 68 and 69:
Page 70 and 71:
Page 72 and 73:
Page 74 and 75:
Page 76 and 77:
Page 78 and 79:
Page 80 and 81:
Page 82 and 83:
Page 84 and 85:
Page 86 and 87:
Page 88 and 89:
Page 90 and 91:
Page 92 and 93:
Page 94 and 95:
Page 96 and 97:
Page 98 and 99:
Page 100 and 101:
Page 102 and 103:
Page 104 and 105:
Page 106 and 107:
Page 108 and 109:
Page 110 and 111:
Page 112 and 113:
Page 114 and 115:
Page 116 and 117:
Page 118 and 119:
Page 120 and 121:
Page 122 and 123:
Page 124 and 125:
Page 126 and 127:
Page 128 and 129:
Page 130 and 131:
Page 132 and 133:
Page 134 and 135:
Page 136 and 137:
Page 138 and 139:
Page 140 and 141:
Page 142 and 143:
Page 144 and 145:
Page 146 and 147:
Page 148 and 149:
Page 150 and 151:
Page 152 and 153:
Page 154 and 155:
Page 156 and 157:
Page 158 and 159:
Page 160 and 161:
Page 162 and 163:
Page 164 and 165:
Page 166 and 167:
Page 168 and 169:
Page 170 and 171:
Page 172 and 173:
Page 174 and 175:
Page 176 and 177:
Page 178 and 179:
Page 180 and 181:
Page 182 and 183:
Page 184 and 185:
Page 186 and 187:
Page 188 and 189:
Page 190 and 191:
Page 192 and 193:
Page 194 and 195:
VMSC - Messaging Application Server
Page 196 and 197:
Page 198 and 199:
Page 200 and 201:
Page 202 and 203:
Page 204 and 205:
Page 206 and 207:
Page 208 and 209:
Page 210 and 211:
Page 212 and 213:
Page 214 and 215:
Page 216 and 217:
Page 218 and 219:
Page 220 and 221:
Page 222 and 223:
Page 224 and 225:
Page 226 and 227:
Page 228 and 229:
Page 230 and 231:
Page 232 and 233:
Page 234 and 235:
Page 236 and 237:
Page 238 and 239:
Page 240 and 241:
Page 242 and 243:
Page 244 and 245:
Page 246 and 247:
Page 248 and 249:
Page 250 and 251:
Page 252 and 253:
Page 254 and 255:
Page 256 and 257:
Visual Voice Editor (Custom Prompts
Page 258 and 259:
Page 260 and 261:
Page 262 and 263:
Page 264 and 265:
Page 266 and 267:
Page 268 and 269:
Page 270 and 271:
Page 272 and 273:
Page 274 and 275:
Page 276 and 277:
Page 278 and 279:
Page 280 and 281:
Page 282 and 283:
Page 284 and 285:
Page 286 and 287:
Page 288 and 289: Caller Applications Editor ! Proper
Page 290 and 291: Caller Applications Editor Related
Page 292 and 293: Caller Applications Editor Planning
Page 294 and 295: Caller Applications Editor 5. Selec
Page 296 and 297: Caller Applications Editor Importin
Page 298 and 299: Caller Applications Editor 6. Click
Page 300 and 301: Caller Applications Editor 3. Selec
Page 302 and 303: Caller Applications Editor Any call
Page 304 and 305: Caller Applications Editor ! If an
Page 306 and 307: Caller Applications Editor Analyzin
Page 308 and 309: Caller Applications Editor Modular
Page 310 and 311: Caller Applications Editor Modular
Page 312 and 313: Caller Applications Editor ! Action
Page 314 and 315: Caller Applications Editor Menus an
Page 316 and 317: Caller Applications Editor Voice Ma
Page 318 and 319: Caller Applications Editor Applicat
Page 320 and 321: Caller Applications Editor ! Displa
Page 322 and 323: Caller Applications Editor This res
Page 324 and 325: Caller Applications Editor This inf
Page 326 and 327: Caller Applications Editor — Goto
Page 328 and 329: Caller Applications Editor Properti
Page 330 and 331: Caller Applications Editor — Menu
Page 332 and 333: Caller Applications Editor ! Cancel
Page 334 and 335: Caller Applications Editor — By a
Page 340 and 341: Caller Applications Editor Schedule
Page 344 and 345: Caller Applications Editor — Anno
Page 346 and 347: Caller Applications Editor ! Interr
Page 348 and 349: Caller Applications Editor — Cust
Page 352 and 353: Caller Applications Editor Message
Page 354 and 355: Caller Applications Editor Caller A
Page 356 and 357: Caller Applications Editor This is
Page 358 and 359: Caller Applications Editor Analysis
Page 360 and 361: Caller Applications Editor 6-74 Feb
Page 362 and 363: Reporting Tool Understanding Report
Page 364 and 365: Reporting Tool Enabling Transaction
Page 366 and 367: Reporting Tool 11. Right-click the
Page 368 and 369: Reporting Tool Reporting Tool Windo
Page 370 and 371: Reporting Tool — The first click
Page 372 and 373: Reporting Tool Hourly Statistics Di
Page 374 and 375: Reporting Tool Login Failures Dialo
Page 376 and 377: Reporting Tool Port Statistics Dial
Page 378 and 379: Reporting Tool Port Statistics Repo
Page 380 and 381: Reporting Tool System Usage Report
Page 382 and 383: Reporting Tool — Number of Failed
Page 384 and 385: Reporting Tool ! Sort By Specify ho
Page 386 and 387: Reporting Tool — Abandoned The nu
Page 388 and 389:
Reporting Tool Basic Metrics Report
Page 390 and 391:
Reporting Tool Export Dialog Box Th
Page 392 and 393:
Reporting Tool Exporting a Report F
Page 394 and 395:
Reporting Tool All Reporting Tool M
Page 396 and 397:
Reporting Tool 7-36 February 2007 A
Page 398 and 399:
Operation History Viewer — All Op
Page 400 and 401:
Operation History Viewer Enabling t
Page 402 and 403:
Operation History Viewer ! Read 10.
Page 404 and 405:
Operation History Viewer 4. You wil
Page 406 and 407:
Operation History Viewer You can re
Page 408 and 409:
Operation History Viewer To quickly
Page 410 and 411:
Operation History Viewer If you are
Page 412 and 413:
Operation History Viewer ! File > N
Page 414 and 415:
Operation History Viewer Session Pr
Page 416 and 417:
Operation History Viewer — PBX In
Page 418 and 419:
Operation History Viewer Options Di
Page 420 and 421:
Operation History Viewer Options -
Page 422 and 423:
Operation History Viewer Values Dia
Page 424 and 425:
Operation History Viewer All Operat
Page 426 and 427:
Operation History Viewer Help Menu
Page 428 and 429:
System Performance Monitoring Port
Page 430 and 431:
Page 432 and 433:
Page 434 and 435:
System Performance Monitoring Dialo
Page 436 and 437:
System Performance Monitoring Perfo
Page 438 and 439:
System Performance Monitoring Descr
Page 440 and 441:
System Performance Monitoring ! Siz
Page 442 and 443:
System Performance Monitoring MM MW
Page 444 and 445:
MAS Event, Error & Alarm Logs Overv
Page 446 and 447:
MAS Event, Error & Alarm Logs Displ
Page 448 and 449:
MAS Alarms MAS Alarms - CM (Call Me
Page 450 and 451:
MAS Alarms MAS Alarm - MM IMAPI 1 L
Page 452 and 453:
MAS Alarms MAS Alarm - MM PERF 17 L
Page 454 and 455:
MAS Alarms MAS Alarms - MT (Mainten
Page 456 and 457:
MAS Alarms MAS Alarm - MT ABS_PROC
Page 458 and 459:
Page 460 and 461:
Page 462 and 463:
Page 464 and 465:
MAS Alarms MAS Alarm - MT ALARM_ORI
Page 466 and 467:
MAS Alarms MAS Alarm - MT OHDB 1 Le
Page 468 and 469:
MAS Alarms MAS Alarm - MT PERF 7 Le
Page 470 and 471:
MAS Alarms MAS Alarm - MT PERF 19 L
Page 472 and 473:
Page 474 and 475:
Page 476 and 477:
Page 478 and 479:
MAS Alarms MAS Alarms - MW (Message
Page 480 and 481:
MAS Alarms MAS Alarm - MW PERF 16 L
Page 482 and 483:
MAS Alarms MAS Alarm - TS OHDB 1 Le
Page 484 and 485:
MAS Alarms MAS Alarm - TS PERF 13 L
Page 486 and 487:
MAS Alarms MAS Alarms - VB (Avaya V
Page 488 and 489:
MAS Alarms MAS Alarm - VB VB 2 Leve
Page 490 and 491:
MAS Alarms MAS Alarm - VB VB 203 Le
Page 492 and 493:
Page 494 and 495:
Page 496 and 497:
MAS Alarms MAS Alarms - VS (Voice S
Page 498 and 499:
MAS Alarms VS SWLINK ! MAS Alarm -
Page 500 and 501:
MAS Alarms MAS Alarm - VS COM 2 Lev
Page 502 and 503:
MAS Alarms MAS Alarm - VS EXCEPTION
Page 504 and 505:
MAS Alarms MAS Alarm - VS EXCEPTION
Page 506 and 507:
MAS Alarms MAS Alarm - VS FEDB 1 Le
Page 508 and 509:
MAS Alarms MAS Alarm - VS FEDB 3 Le
Page 510 and 511:
MAS Alarms MAS Alarm - VS MSS 1 Lev
Page 512 and 513:
MAS Alarms MAS Alarm - VS OPHIST 1
Page 514 and 515:
MAS Alarms MAS Alarm - VS PERF 2 Le
Page 516 and 517:
MAS Alarms MAS Alarm - VS PERF 4 Le
Page 518 and 519:
MAS Alarms MAS Alarm - VS PERF 12 L
Page 520 and 521:
MAS Alarms MAS Alarm - VS PORT 0 Le
Page 522 and 523:
Page 524 and 525:
Page 526 and 527:
Page 528 and 529:
MAS Alarms MAS Alarm - VS RHETORIX
Page 530 and 531:
MAS Alarms MAS Alarm - VS SPOOL 1 L
Page 532 and 533:
MAS Alarms MAS Alarm - VS VOICE 1 L
Page 534 and 535:
MAS Alarms MAS Alarm - VS VOICE 3 L
Page 536 and 537:
Examples of Caller Applications Exa
Page 538 and 539:
Examples of Caller Applications Not
Page 540 and 541:
Examples of Caller Applications 5.
Page 542 and 543:
Examples of Caller Applications ! I
Page 544 and 545:
Page 546 and 547:
Examples of Caller Applications ! A
Page 548 and 549:
Examples of Caller Applications Fig
Page 550 and 551:
Page 552 and 553:
Examples of Caller Applications Bui
Page 554 and 555:
Examples of Caller Applications ! O
Page 556 and 557:
Page 558 and 559:
Page 560 and 561:
Examples of Caller Applications A W
Page 562 and 563:
Examples of Caller Applications B-2
Page 564 and 565:
Stopping and Restarting Modular Mes
Page 566 and 567:
Stopping and Restarting Modular Mes
Page 568 and 569:
Glossary Automated Attendant A serv
Page 570 and 571:
Glossary Deleted Items Folder A fol
Page 572 and 573:
Glossary Integrated Services Digita
Page 574 and 575:
Glossary Operation History Database
Page 576 and 577:
Glossary Read Receipt Notification
Page 578 and 579:
Glossary TTY TUI Tutorial See Telet
Page 580 and 581:
Index (SPM), 9-11 Adjusting Amplitu
Page 582 and 583:
Index Character-Separated Values di
Page 584 and 585:
Index Custom operator Application t
Page 586 and 587:
Index DTMF Key 1, 2, 3 Language/Key
Page 588 and 589:
Index Fixed Length Packets Inband t
Page 590 and 591:
Index (VMSC - VMD) Set Emulation, 3
Page 592 and 593:
Index (VMSC - VMD) Set Emulation, 3
Page 594 and 595:
Index Sound > Volume Down, 5-27 Sou
Page 596 and 597:
Index IP H.323, 3-109 QSIG, 3-93 QS
Page 598 and 599:
Index Packet size (ms) IP H.323 tab
Page 600 and 601:
Index QSIG, 3-94 QSIG Options dialo
Page 602 and 603:
Index Analyzed Deployed Application
Page 604 and 605:
Index Server Selection Port Statist
Page 606 and 607:
Index General tab, Properties dialo
Page 608 and 609:
Index Trunk Id (Inband Protocol Set
Page 610:
Index Waiting for Call (Pending) Po
show all

Administration Guide - Avaya Support

Create successful ePaper yourself

Delete template?

Save as template?