Administration Guide - Avaya Support

MAS Alarms
MAS Alarm - VS SPOOL 1
Level
Minor.
System Descriptor
Message spool directory access failed.
Description
This alarm indicates that the system is unable to access the message spool directory.
Repair Procedure
There is no repair procedure for this alarm. Once the alarm has been raised, if the
system is then able to access the message spool directory, then the problem is
considered resolved and the system automatically generates a resolved-alarm event.
When this alarm is raised, you can locate and view more detailed information about the
failure by checking the Event Viewer Application log:
Although there is no repair procedure for this alarm, you can identify the registry key
that caused the problem by checking the Event Viewer Application log:
1. Click the Start > Programs > Administrative Tools > Services menu
command to start the Services monitor.
2. In the Tree pane, select Event Viewer (Local), expanding the tree if
necessary.
3. Double-click Application.
The system displays the Application log.
4. Locate the most recent entry for a 1527 or (unintentional) 1014 event.
Note: A manual service shutdown currently results in a 1014 event being
generated.
If the system does not resolve the alarm automatically within a period of a few minutes,
contact your Avaya technical support representative for assistance.
Avaya Modular Messaging Release 3.1 with the Avaya MSS
A–84 MAS Administration Guide
February 2007