Administration Guide - Avaya Support

VMSC - Messaging Application Server (MAS) Configuration
MAS - Serviceability Dialog Box
Note: For a detailed overview of Messaging Application Server (MAS) configuration
in the Voice Mail System Configuration (VMSC) application, see Overview
of MAS Configuration in VMSC on page 4-2.
This topic describes how to use the Serviceability dialog box to configure
serviceability for the selected MAS.
In Modular Messaging, serviceability includes the ability of the MAS to generate logs
and notifications related to system errors and alarms. Notifications can be sent out
automatically to a designated support site, either Avaya Services, your own network
management station, or a trusted business partner.
You can use the Serviceability dialog box to configure how alarm notifications are
sent out at MAS level, using either the Avaya Initialization and Administration System
(INADS) or SNMP traps to a network management server.
Note: If you are using INADS for sending and receiving error and alarm
notifications, then you must configure the system at both MAS level (see
below) and voice mail domain level (see Serviceability Dialog Box on page
3-136).
Launching the Screen
1. In the Voice Mail System Configuration window, click the voice mail
domain.
2. Click Message Application Servers.
3. Click on the MAS you want to configure.
4. Double-click Serviceability. The system displays the Serviceability
dialog box for the selected MAS, with the General tab active. There is
only one tab.
Configuring the Screen Controls
! COM port Select the COM port you want to use for sending and receiving
alarm notifications.
! Phone number Enter the telephone number of the INADS system to which
you want to send alarm notifications. Valid values for this field include:
— Numerals 0 through 9.
— W, which instructs the system to wait for a dial tone.
Avaya Modular Messaging Release 3.1 with the Avaya MSS
February 2007 MAS Administration Guide
4–59