Administration Guide - Avaya Support

VMSC - Voice Mail Domain (VMD) Configuration
Launching the Screen
1. In the Voice Mail System Configuration window, click the voice mail
domain (VMD).
2. Double-click Auto Attendant. The system displays the Auto Attendant
dialog box for the selected VMD.
Tabs Available in this Dialog Box
! Attendant Main Menu Editor Use this tab to configure the Automated
Attendant main menu for a voice mail domain.
You can assign a custom prompt to the Automated Attendant main
menu and configure properties for touchtone key pad numbers. See
Auto Attendant - Attendant Main Menu Editor Tab on page 3-37.
! Holidays Use this tab to configure the Automated Attendant holiday
prompts for a voice mail domain.
You can set up custom prompts to be played on up to 18 specific dates,
for example, when the office is closed for a public holiday. See Auto
Attendant - Holidays Tab on page 3-40.
! Time of Day Use this tab to configure a voice mail domain with the
prompts to play at certain times of the day. You can set up different prompts
for morning, afternoon, evening, or closed for business hours. See Auto
Attendant - Time of Day Tab on page 3-41.
! Language/Key Association Use this tab to configure languages, if you
require more than one language to be available to callers in a VMD.
You can set the system to present a list of language options to callers as
the first prompt they hear, when calling in to the system. You can also
assign a keypad digit and Automated Attendant main menu greeting to
each language supported by the Telephone User Interface (TUI). See
Auto Attendant - Language/Key Association Tab on page 3-42.
Notes:
! Selecting any language options in the Language/Key
Association tab automatically disables the Auto Attendant
Main Menu Prompt on the Attendant Main Menu Editor tab.
If you want your initial prompt to callers to include other
options as well as language selection, you should not use the
Language/Key Association tab. Instead, you can use the
system Automated Attendant and Caller Applications.
Avaya Modular Messaging Release 3.1 with the Avaya MSS
3–36 MAS Administration Guide
February 2007