Administration Guide - Avaya Support

Caller Applications Editor
Add Node Dialog Box
This topic describes how to use the Add Node dialog box to create a new application
(action) node. This is a child node of a caller application or another application (action)
node.
Callers can interact with the system in a more complex fashion than a simple menu,
when application (action) nodes are used. A caller application may have many nodes,
however, for reasons of usability, Avaya recommends that you limit a caller application
to three or four menu levels.
Note: For an overview see Understanding Caller Applications on page 6-3 and, in
particular, Creating & Editing Caller Applications on page 6-7.
Launching the Screen
1. In the Modular Messaging Caller Applications window, click on a
caller application node that you have created or on an existing
application (action) node.
For more information on these nodes, see Caller Applications Node on
page 6-25 and Application (Action) Node on page 6-27.
2. Click the Action > New > Application Node icon or menu
command. The system displays Add Node dialog box.
Configuring the Screen Controls
! Name Enter a name for the node.
The Caller Application Editor uses this name to identify the node in
various node and application displays.
! Action type Select the type of action you want to assign to the node.
Note: You can amend this setting, if necessary, when you are configuring
the application node’s properties via the General tab of the node’s
Properties dialog box.
— Menu (Default) Select this option to present the caller with a menu.
A menu usually plays a prompt and then provides the caller with a
series of single digit numbered choices.
— Transfer Select this option to transfer the caller to either the
operator, a mailbox or an extension number, when a caller presses
the associated key
Avaya Modular Messaging Release 3.1 with the Avaya MSS
February 2007 MAS Administration Guide
6–39