Administration Guide - Avaya Support

Introduction to the Messaging Application Server (MAS)
Note: For more detailed procedures, see the “Turning the Servers Off and On”
chapter and “Getting Inside the Chassis” chapter of the Avaya Modular
Messaging Installation and Upgrades Guide.
Procedure 1: Turning Off an S3500-Family MAS
Important: The power cord set provided with this product must be used with this
product only. Do not use the cord set with any other product, and do not
use a different cord set with this product. Using the wrong cord set could
lead to hazardous incidents such as electric shock, fire, and faulty
operation.
1. Before you reboot each MAS, take the MAS ports out of service on the
switch, if possible, using the procedure appropriate for each PBX.
Depending on the switch integration, you might be able to temporarily
reroute calls to other MASs. Otherwise, callers into the system might
hear ring-no answer (RNA) or a busy signal until the MAS is back in
service.
Note: On MASs with Dialogic cards, you should also double-check that
the Dialogic Service is set to Manual.
2. Make a note of which Modular Messaging services are running on the
MAS, so that you know which services to restart after the reboot.
3. Shut down the software on the server:
a. Remove any disk from the DVD drive.
b. Click Start > Shut Down.
c. In the Shut Down Windows window, select Shut Down and click OK.
The server shuts down the software and turns off automatically.
4. If the server fails to turn off automatically, push and hold down the power
button on the front of the server for a few seconds.
5. Verify that the blue power lamp on the front of the server is dark.
Note: Some components on S3500-family servers remain active even
after you turn off the server. Always unplug any S3500-family
server that is not in active service.
Avaya Modular Messaging Release 3.1 with the Avaya MSS
1–14 MAS Administration Guide
February 2007