Administration Guide - Avaya Support

Glossary
The personal operator is a designated mailbox or extension where the
system can transfer callers for assistance when a subscriber cannot
answer their calls and the personal operator’s schedule is active.
This is not the same as a “Custom Operator”.
Pilot Number
A dummy extension number assigned to a group of phone extensions on
a PBX, arranged to share the load.
Playback Controls
CD-type controls with which you can play, pause, forward, and rewind
messages.
Please Hold Prompt
A personalized prompt that informs callers of the extension they selected
when they are transferred to an extension.
Port Group
A group of ports allocated to a specific application, such as the PC client,
or the TUI. Port groups are configured using the Voice Mail System
Configuration application.
Port Monitor
A diagnostic tool that provides a graphical user interface for checking and
changing the status of ports on a particular MAS.
Private Branch Exchange (PBX)
A telephone exchange local to a particular organization that uses, rather
than provides, telephone services. Also known as a Switch.
Private Messages
Messages marked private. You cannot send private messages through
the telephone user interface. However, you can reply to and forward
private messages through the TUI.
There is a setting in the Voice Mail System Configuration application to
allow callers to mark as private messages left for subscribers. When this
option is selected, the caller hears a prompt at the end of the message
allowing the call-answered message to be marked as private.
Prompt
A spoken greeting or instruction that directs callers whose calls have
come through the Automated Attendant. See also Custom Prompts.
Quick Message
This Automated Attendant feature allows a caller to leave a voice
message, when this key is pressed and followed by the extension
number.
QSIG
A protocol for ISDN-based inter-PBX signaling based on the European
Q.931, Q.9212, and DPNSS protocols.
Avaya Modular Messaging Release 3.1 with the Avaya MSS
February 2007 MAS Administration Guide
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