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Administration Guide - Avaya Support

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VMSC - Voice Mail Domain (VMD) Configuration<br />

— Dial by Name Use this tab to configure the Dial By Name feature for<br />

the voice mail domain. With Dial By Name, callers can spell out a<br />

recipient’s name on the telephone keypad.<br />

You can configure the way in which recipients names are stored. If<br />

they have given names or family names which are difficult to map to<br />

a telephone keypad, you can configure their e-mail addresses<br />

instead.<br />

! Auto Attendant Use this node to configure the Automated Attendant for a<br />

voice mail domain.<br />

Modular Messaging’s Automated Attendant is used to prompt callers<br />

with the system greeting and collect their input, in the form of Dual Tone<br />

Multi-Frequency (DTMF) key presses. It can be configured to offer<br />

single-digit menu choices, for transfers or quick messages, and use the<br />

Dial By Name feature to reach subscribers.<br />

The Auto Attendant dialog box has four tabs: Attendant Main Menu<br />

Editor, Holidays, Time of Day, and Language/Key Association. See<br />

Auto Attendant Dialog Box on page 3-35.<br />

You can use this dialog box to assign Custom Prompts for the<br />

Automated Attendant main menu, for special holidays, for different times<br />

of day, and in different languages. You can also configure Automated<br />

Attendant main menu properties for touchtone key pad numbers.<br />

! Call Me Use this node to configure Call Me properties for a voice mail<br />

domain.<br />

With Call Me, subscribers can configure the system to call them, at one<br />

or more designated numbers, each time they receive a message that<br />

meets certain criteria. The subscriber can then log on to the TUI in order<br />

to review the message.<br />

You can use the Call Me dialog box to enable the Call Me feature for the<br />

voice mail domain. You can specify the MAS on which the MM Call Me<br />

Server service is installed. You can also configure concurrency, interval<br />

and retry settings. See Call Me Dialog Box on page 3-44.<br />

! Notify Me Use this node to configure Notify Me properties.<br />

With Notify Me, subscribers can configure the system to send an e-mail<br />

to their pager, each time they receive a message that meets certain<br />

criteria. The subscriber can then call the Modular Messaging system in<br />

order to review the message.<br />

You can use the Notify Me dialog box to enable the Notify Me feature for<br />

the voice mail domain. See Notify Me Dialog Box on page 3-46.<br />

<strong>Avaya</strong> Modular Messaging Release 3.1 with the <strong>Avaya</strong> MSS<br />

February 2007 MAS <strong>Administration</strong> <strong>Guide</strong><br />

3–5

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