Administration Guide - Avaya Support

MAS Alarms
MAS Alarm - VS PERF 1
Level
Warning.
System Descriptor
Delayed Interaction Alarm.
Description
This alarm indicates that too many callers are experiencing delays while interacting
with the system. An internal monitor checks the system every 15 minutes, and if three
of these checks within an hour indicate that more than 1% of calls have experienced
delays, the system generates this warning.
Repair Procedure
There is no repair procedure for this warning. This alarm could be generated simply as
a result of heavier than normal system traffic. Once the system indicates that fewer
than 1% of calls are experiencing delays again, then the problem is considered
resolved and the system automatically generates a resolved-alarm event.
If you are seeing an excessive number of these warnings or they are not resolved
within a reasonable amount of time, then you should contact your Avaya technical
support representative for assistance.
Avaya Modular Messaging Release 3.1 with the Avaya MSS
February 2007 MAS Administration Guide
A–67