Administration Guide - Avaya Support

Reporting Tool
Port Statistics Report
This topic describes the contents of the Port Statistics report. To generate this report,
see Port Statistics Dialog Box on page 7-16.
The Port Statistics report shows incoming/outgoing call information for each port
configured in the voice mail domain. This is for a specified time period, a range of ports,
and specified MASs. Please note that the report only includes MASs for which port
statistics are recorded.
Information on each port configured in the VMD
! Individual Port Statistics
— Server Name The server for which port statistics are reported.
— Port Number The port for which incoming and outgoing call
statistics are reported.
— Incoming Calls The number of incoming calls to the port.
— Outgoing Calls The number of outgoing calls from the port.
— Time Busy (seconds) The total time, in seconds, that the port was
not idle.
— Percentage The percentage of time that the port was not idle.
! All Ports Statistics
— Total Number of Incoming Calls The total number of incoming
calls to all ports.
— Total Number of Outgoing Calls The total number of outgoing calls
from all ports.
— Time Port Availability Below Optimum The total time during which
many ports were too busy to make any more outgoing calls.
— Time All Voice Ports Simultaneously Busy The total time during
which all ports were simultaneously busy. This field displays “0” if all
incalling ports are busy while outcalling only ports are idle.
Viewing & Saving the Report
You can view, zoom and pan the report in the Reporting Tool window, or print it to
view on paper. See Reporting Tool Window on page 7-8. You can configure one or
both of these options to happen automatically, as soon as the report is generated, via
the Options dialog box. See Options Dialog Box on page 7-11.
Generating another report closes the currently displayed report. However, exporting a
report has the effect of saving it. See Export Dialog Box on page 7-30.
Avaya Modular Messaging Release 3.1 with the Avaya MSS
7–18 MAS Administration Guide
February 2007