Administration Guide - Avaya Support

VMSC - Voice Mail Domain (VMD) Configuration
Message Waiting Indicator Dialog Box
Note: For a detailed overview of voice mail domain configuration in the Voice Mail
System Configuration (VMSC) application, see Overview of VMD
Configuration in VMSC on page 3-3.
This topic describes how to use the Message Waiting Indicator dialog box to
configure the message waiting indicator (MWI) for a voice mail domain.
With MWI, subscribers can configure the system to alert them, using a lamp indicator
on their telephone, or an audible tone (stutter dial-tone), each time they receive a
message that meets certain criteria. The indicator is cleared when the message is
opened, saved, or deleted using the Telephone User Interface (TUI) or a client.
You can use the Message Waiting Indicator dialog box to enable the MWI feature.
You can specify the MAS on which the MM Message Waiting Indicator Server
service is installed, and list any MASs that support MWI. You can configure and enable
a schedule for when mailboxes should be updated by the MWI service, and manage
the frequency of MWI update requests. You can configure the system to check MWI
lamp states either in the message store or in the local cached MWI database.
If you wish to perform an on-demand update, you must use the Start On-Demand MWI
Update dialog box. See Start On-Demand MWI Update Dialog Box on page 3-52.
Notes:
! If you find it necessary to re-install the MWI software after the initial
system installation, you must first stop all Avaya Modular Messaging
services on the MAS before installing it. Remember to restart those
services when the software installation is complete. See Appendix C,
Stopping and Restarting Modular Messaging Services.
! When the message store server is offline and Offline Access to
call-answered messages is configured, the MWI feature does not
operate unless the MWI server is still online and the MM Message
Waiting Indicator Server service is able to contact another MAS in the
voice mail domain. MWI is never triggered by the arrival of
call-answered messages at an offline MAS. For more information about
Offline Access, see Understanding Offline Access on page 3-129.
! You can use the Message Waiting Indicator dialog box and Start
On-Demand MWI Update dialog box to configure the MWI feature for
the entire system. Individual mailboxes can be configured for each
subscriber:
— Subscribers set up their own rules for using MWI in Subscriber
Options. For more information, see the Avaya Modular
Messaging Subscriber Options Guide.
Avaya Modular Messaging Release 3.1 with the Avaya MSS
February 2007 MAS Administration Guide
3–47