Administration Guide - Avaya Support

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Operation History Viewer If you are exporting a text file and want to specify characters to separate and surround text fields, click Options to open the Text Export tab. See Options - Text Export Tab on page 8-25. 6. Select the location where you want to save the file in Directories and Drives. 7. Click OK. Avaya Modular Messaging Release 3.1 with the Avaya MSS 8–14 MAS Administration Guide February 2007
Operation History Viewer Operation History Viewer Window Using the Operation History Viewer, you can view events generated by voice mail system activity and logged in the operation history database. By creating a “session”, you restrict the number of events to only those that meet your criteria. You can view live events as they are added to the operation history database, or view historical events. This chapter describes the Operation History Viewer screens and the controls within those screens. Note: For advice on using the Operation History Viewer and procedures for creating live or historical sessions, see Understanding Operation History Events on page 8-3. Launching the Application Before launching the Operation History Viewer, ensure that: ! Operation history collection is enabled for the voice mail domain. See Enabling the Collection of Operation History Events on page 8-4. ! The Operation History Viewer data source references the operation history database on the tracing system machine. See Selecting a Data Source & ODBC Tracing on page 8-5. On your Windows desktop, click the Start > Programs > Avaya Modular Messaging > Operation History Viewer menu to launch the Operation History Viewer window. Note: Avaya recommends that you do not run multiple instances of Operation History Viewer to access the operation history database for a single voice mail domain. This has a detrimental effect on the performance of all Operation History Viewer applications that you are running. The Operation History Viewer Toolbar & Menus The Operation History Viewer window has a toolbar and top menu bar. For full information on these commands, see All Operation History Viewer Menus & Icons on page 8-28. Creating or Opening a Session Sessions can be created, or existing session files can be opened. The events then appear in the grid of the main Operation History Viewer window. Avaya Modular Messaging Release 3.1 with the Avaya MSS February 2007 MAS Administration Guide 8–15
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Modular Messaging Release 3.1 with
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Legal Pages authorized) who accesse
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Contents Changing the Home MAS. . .
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Contents Chapter 4 VMSC - Messaging
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Contents Properties - Languages Tab
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Contents MAS Alarm - MT ALARM_ORIG
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Contents Appendix D: Glossary Index
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Preface Chapters Included in this G
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Introduction to the Messaging Appli
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Voice Mail System Configuration (VM
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VMSC - Voice Mail Domain (VMD) Conf
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Caller Applications Editor ! Proper
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Caller Applications Editor Planning
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Caller Applications Editor 5. Selec
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Caller Applications Editor Importin
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Caller Applications Editor Analyzin
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Caller Applications Editor Modular
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Caller Applications Editor ! Action
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Caller Applications Editor Voice Ma
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Caller Applications Editor Applicat
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Caller Applications Editor — Menu
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Caller Applications Editor ! Cancel
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Caller Applications Editor Schedule
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MAS Alarms MAS Alarms - VS (Voice S
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Index Trunk Id (Inband Protocol Set
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Index Waiting for Call (Pending) Po
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