Administration Guide - Avaya Support

Caller Applications Editor
— Goto Select this option to route the caller directly to another
application node or another caller application. This can be useful
when you have a common action that you want to reuse in your
system.
— Conditional goto Select this option to route the caller directly to
another application (action) node, using criteria specified by a
schedule.
— Send message Select this option to allow callers to send a message
to a subscriber without having to listen to the subscriber’s greeting.
— Termination Select this option to terminate the current caller
application. It either disconnects the caller from the system or
re-routes the caller back to the system Automated Attendant.
! Key press Select the touchtone key (also known as the access key) that
callers must press to activate the action assigned to this node. If you wish,
you can select the keyless option so that there are no TUI key bindings.
Note: You can change the access key at any time via the Action >
Change Access Key menu. See Change Key Dialog Box on page
6-65.
! Description (Optional, but recommended) Enter a short description of the
caller application.
This description provides the text that the system displays with the
application properties. It can be useful, especially when designing large
applications.
After Configuring the Controls
Once you have configured the fields in the Add Node dialog box and pressed OK, you
should configure the new application (action) node’s properties, via the Properties
dialog box. See Properties Dialog Box on page 6-42.
The icon for the new application (action) node varies, depending on its current status.
These example icons show key press 1 but they can show any valid key press number.
! You will see this display, when the application (action) node is
configured correctly so far but ideally needs some additional settings before
the caller application is saved.
! You will see this display, when the application (action) node is not
configured correctly. It also ideally needs some additional settings before
the caller application is saved.
Avaya Modular Messaging Release 3.1 with the Avaya MSS
6–40 MAS Administration Guide
February 2007