Administration Guide - Avaya Support

VMSC - Voice Mail Domain (VMD) Configuration
Avaya recommends that you make subscribers’ mailbox numbers the
same as their telephone extension numbers. If a subscriber has multiple
extension numbers, make the mailbox number the same as the primary
extension number.
For guidance on setting up a mailbox numbering scheme, see the Avaya
Modular Messaging Concepts and Planning Guide.
Note: The primary extension number is the one that defines call handling
behavior for the subscriber. It is used for the Message Waiting
Indicator, if configured for that.
! Enable New Mailbox Initialization Select to play the setup tutorial to new
subscribers the first time they open their mailboxes. The tutorial guides new
subscribers through the process of changing their passwords and recording
personalized prompts. This check box is selected by default.
! Maximum Call Duration in Minutes Enter the number of minutes that
callers or subscribers are permitted to spend using the TUI during one
session. When this time is up, they are disconnected. The range is 0
through 99 and the default is 0. If 0 is configured, there is no time limit on a
TUI session.
Note: If subscribers reach the maximum duration time while recording a
message, when they finish recording, they are disconnected and
cannot address or send the message.
! Default Input Timeout in Seconds Enter the number of seconds the TUI
waits for a dual tone multi-frequency (DTMF) response from callers before
prompting them to proceed. This timeout period begins anew each time a
key is pressed. The range is 0 through 99 and the default is 5.
If a caller exceeds this timeout at any prompt, then the system prompts
the caller to try again. In the case of a login attempt, the user is told that
the login attempt was invalid and is prompted to try again.
If the caller exceeds the timeout four consecutive times, then the system
terminates the call.
Notes:
! Relevant United States regulations require that time-out periods
be long enough to permit people with disabilities to make a
selection without being disconnected. These regulations do not
specify, or even suggest, a minimal amount of time that must be
allowed. Avaya recommends that you use a value of at least 40
seconds for this field.
! This is an inter-digit timeout and is used only for the Aria TUI. For
the AUDIX TUI and Serenade TUI, the value of 30 seconds is
hard coded in a file.
Avaya Modular Messaging Release 3.1 with the Avaya MSS
3–18 MAS Administration Guide
February 2007