Administration Guide - Avaya Support

Examples of Caller Applications
“Para continuar en español, prensa 2.
“Pour continuer en français, pression 3.
“To hear this menu again, press 9.”
Note: It is possible that you might want to present the options in a different order,
but that is something you should decide during the planning phase. We
recommend that you present the options in numerical order, and that this
idea be central in your planning.
For the Transfer to Operator prompt, they created the following script:
“Please wait while I transfer you to the operator.”
While waiting for the prompts to be recorded by a professional studio, you can make
your own temporary recordings. Once recorded, these prompts become part of the
application. After recording the prompts, (prompt 1 and 2, respectively) verify that you
have the correct prompt assigned to the appropriate node.
Later on, when the professionally recorded *.WAV files have been received, you can
replace the existing prompt recordings with the new ones.
For more information, see Importing or Recording Application Prompts on page 6-10
Deploying the Caller Application
After saving the application again, you are ready to deploy the application.
For the procedure to do this, see Deploying Caller Applications to a VMD on page 6-13.
Analyzing the Application
Immediately after deploying the application across the voice mail domain, Avaya
recommends that you analyze the application, which tests it for integrity and flags any
errors it finds. This is a valuable tool for debugging your caller applications.
For the procedure to analyze the application, see Analyzing Deployed Caller
Applications on page 6-20.
Avaya Modular Messaging Release 3.1 with the Avaya MSS
February 2007 MAS Administration Guide
B–9