Administration Guide - Avaya Support

Glossary
Find Me
A feature that enables your mailbox to re-direct unanswered calls to a list
of telephone numbers. Calls are directed to each telephone number in the
list, unless you answer. If you do not answer at any telephone number in
the list, callers are asked if they would like to leave a message.
Firmware File
A file containing instructions that are permanently loaded into memory.
Forward
A command that is used to forward a copy of a message. You can include
your comments in the message by attaching a voice message.
Global System for Mobile Communications (GSM)
An audio encoding format with an encoding rate of approximately 13
kilobits per second. This is a format for storing sound files. Files encoded
in this format can be opened using Microsoft Sound Recorder.
Globally Unique Identifier (GUID)
This identifier is unique from any other identifier on the system.
Grade of Service (GOS)
The probability, expressed as a percentage of callers who call during the
busy hour, that an incoming call is blocked (the caller hears a busy signal)
because all ports are in use.
Greetings
A pre-recorded message that callers hear when your extension is busy or
not answered, or you are away from the office.
Home Messaging Application Server (Home MAS)
Any machine in the voice mail domain from which you administer a
Modular Messaging software configuration.
Hunt Group
A group of telephone lines where the incoming calls are distributed
according to a priority scheme.
In-band Signaling
A method of connecting the messaging application server to the PBX as if
it were a series of single-line telephones or a series of trunks in a hunt
group. The term “in-band” is used because all of the call identification
information is passed from the PBX to the messaging application server
using DTMF signals on the same line as the voice connection.
Inbox
The folder in which a subscriber normally receives new mail.
Intercom Paging
A method of automatically paging subscribers if they are do not answer
their telephones. If a subscriber does not respond to the page, the caller is
transferred to the subscriber’s mailbox.
Avaya Modular Messaging Release 3.1 with the Avaya MSS
February 2007 MAS Administration Guide
D–5