Student Services Program Review-Spring 2010 - Shasta College

Student Success1. Reach of ServicesThe parameters in the program review guiding documents are not applicable toour area.2. AccessAccess in areas related to the Dean of Students Office is discussed in each of theindividual program reviews.3. ProgressThere are no data available on this topic at this time.4. SuccessThere are no data available on this topic at this time5. Student SatisfactionThe criteria offered in the program review guiding documents do not seem topertain here.General PlanningOur office increases the level of student engagement, and this helps increase studentpersistence and success. The Puente program also increases the rate of transfer amongparticipants in the Puente program.Several of the events offered and supported by this office are geared to encourage asense of community at Shasta College. As well, events such as the upcoming visit fromDavid Mas Masumoto, contribute to the intellectual vibrancy called for by our strategicplan. Along a similar vein, the Dean of Students has been active in bringing togetherpeople to examine what it would take to create a culture of innovation here at ShastaCollege, in keeping with our strategic plan.Our office’s efforts are marketed through the usual channels, including News 2 Muse,press releases, posters, flyers and direct marketing to specific groups. Our disciplinaryprocess for the most part needs no marketing; students are referred to us. The adjunctorientation has been used to get the word out to our adjunct instructors so that they mayknow what services may be provided through the disciplinary process.- 107 -