Student Services Program Review-Spring 2010 - Shasta College

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Table 2: Outcome Data for 2009Objective Activities Outcomes50 students will receive comprehensive servicesthrough the UB programCounseling, college going awarenesspresentations, academic interventions,intensive summer program57 students served65% of UB students targeted for graduation willhave achieved at the proficient level during highschool on state assessments in reading/math75% of 9 th , 10 th and 11 th grade project participantsserved during each school year will continue toparticipate in the next school year.60% of UB students expected to graduate in thisprogram year will enroll in a program of postsecondaryeducation following graduation.60% of UB students expected to graduate in thisprogram year will enroll in a program of postsecondaryeducation following graduation.Counseling, college going awarenesspresentations, academic interventions,intensive summer program, parentawareness activitiesCounseling, college going awarenesspresentations, academic interventions,intensive summer program, parentawareness activities, college visitsCounseling, college going awarenesspresentations, academic interventions,intensive summer program, parentawareness activities, college visitsCounseling, college going awarenesspresentations, academic interventions,intensive summer program, parentawareness activities, college visits11 th grade scores indicate that we are on trackto meet this objective87.7% of students retained in programCohort of students served have yet to reach12 th gradeCohort of students served have yet to graduate- 348 -
General PlanningThe Upward Bound Program aligns with the Shasta College goals of providing servicesto the community and increasing access and retention of Shasta College students. TheInterim Director of GEAR UP/TRiO must follow national trends closely to determineyearly budgets and program priority areas. The Obama Administration is a vocaladvocate for both GEAR UP and TRiO; however, federal budgets are limited.Consequently, level funding should be predicted for the next few years. National policydictating access to education, Pell grants and financial aid must also be followed closelyto ensure that we offer the best services to students. State trends dictating Cal Grants,what qualifies as rigorous curriculum, and graduation requirements must also bewatched.At this time, interpretation of the renewed Higher Education and Opportunity Act is beingconducted through the process of Federally Negotiated Rule Making. Outcomes of thisprocess will dictate changes to current programs and guide future grant cycles. KateMahar is following this process closely to ensure that all programs remain in compliancewith the guidelines and timelines set forth by the USDOE. (More details of potentialchanges will be discussed in Section V.)Student Learning OutcomesStudent Learning Outcomes are detailed in Section II of this report. These outcomeswere developed in accordance with program objectives and services are conductedaccordingly. Formative and summative assessments are conducted for each programand information gathered is used to adjust program services, identify best practices,shape budget decisions and meet reporting requirements set by the USDOE.Program SummaryBased on a review of the Upward Bound SLO’s/SAO’s, the following chart indicatesprogram strengths and weaknesses. The strengths and weaknesses of the Departmentas a whole are also included.Table 3: Program Strengths and WeaknessesProgram Strengths Areas for GrowthResiliencyRelationship with SchoolsSummer School ProgramCoordination on campusUpwardBoundReputation with USDOETutoring/Academic Interventions during School YearGEAR UP/TRiODepartmentDedicated StaffRecordkeepingMotivation and Commitment of TeamCoordination of ServicesPartnership/Team BuildingAwareness of ProgramsProfessional DevelopmentCoordination with Similar Programs in the Region- 349 -
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Shasta CollegeStudent ServicesProgr
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Chair and counselor trainer. Anothe
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Due to funding considerations, the
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Lois CushnieFaculty Co-Chair, Matri
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attend, several workshops were offe
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In the area of Matriculation Servic
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In speaking with colleagues at the
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The following table shows the relea
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The following table illustrates the
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Counseling Center employees. The Co
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TotalNumber ofFaculty*Number ofSubj
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4. Retention and SuccessWe examined
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OrientationOne process that was red
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A note about orientation data: Orie
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Table 18: Academic Standing by Acad
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Saw aCounselorDid not see aCounselo
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NumberAcademic Year07-08 08-09Perce
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- 48 -Academic Year07-08 08-09Numbe
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Academic Year07-08 08-09Number Perc
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II. Quality StaffingWhenever the op
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SAO: Counseling staff will develop
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6. Need to continue to improve the
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3. Continue to develop a comprehens
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Orientat
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APPENDIX AShasta College - Orientat
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2. Admissions and Records staff wil
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APPENDIX B - Program PlanAssessment
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Strengths and Accomplishments:1. An
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APPENDIX B - Program PlanCareer Cen
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7. Workshops are held each year for
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Service Area Outcomes:1. The Counse
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6. We have had continuing problems
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11. Represent Shasta College by par
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4. Due to the increasing regional u
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Community Engagement1. Enhance the
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3. To be most effective, there is a
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2. The Transfer Center will increas
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APPENDIX CCounseling CenterAction P
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SHASTA COLLEGEStudent ServicesProgr
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Program SLOs/SAOsService Area Outco
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Brian Spillane - Dean of StudentsSe
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2. Contact with Other K-12 SchoolsO
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Student Success1. Reach of Services
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There was no previous program revie
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Results of DataRecruitment of inter
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2. Materials and EquipmentThe progr
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8. Survey other CCs for Common Prac
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Income: $4,324/FTES; any other ongo
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Student Learning OutcomesThe follow
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Allocate 10% of the International S
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Program Service Area Quality1. Staf
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College Nurse:Internally: Crisis In
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Effectiveness surveys for the colle
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The Student Health and Wellness Ser
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5. Faculty and Classified StaffingS
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It would be helpful if the program
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The primary goal of Student Health
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Goals, Recommendations, Priorities,
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APPENDIX CStudent Health and Wellne
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Program Mission/PurposeTo provide a
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7. Internal Relations, Integration
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2. Use of TechnologyThe Residence H
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3. ProgressOnce a student becomes a
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3. The Student Residential Housing
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APPENDIX CStudent Residential Housi
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3. Contact with Community Colleges,
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Student Success1. DataCurrently, st
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Student Learning OutcomesA Student
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APPENDIX CStudent Senate, Clubs, an
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Student Services Program ReviewDisa
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The California Community College Ch
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Assessment: Periodic comparison wil
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Assessment: Pre- and post-evaluatio
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In May 2008, the full-time, tenured
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Three tenured, non-instructional fa
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As mentioned previously, all facult
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into two areas. There is an 800 ft
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semi-annually for dissemination of
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EOPSFinancial AidMISShared space, c
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In summer 2009, the DSPS reception
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2. Use of TechnologySpecific suppor
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6. EquipmentAll staff computers and
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DSPS is the office designated by th
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SemesterComparison of students in D
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Table 19: Enrollment Level and Succ
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5. Student SatisfactionStandardized
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Goals, Recommendations, Priorities,
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Table 21: Goals from Program Review
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Appendix A - Student Learning Outco
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APPENDIX CDisabled Students Program
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EOPSProgramSemesterThe EOPS Program
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Current Staffing LevelsEOPS is gove
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Transfer AdvisingFee WaiversStudent
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Awards ProgramFor the past ten year
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8. Survey other CCs for Common Prac
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In addition, some CSU counselors ha
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As can be seen, Shasta College is a
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8. Reach of ServicesAn adjunct EOPS
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Figure 1: EOPS Course Enrollment by
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Table: 13 Units Completed by EOPS S
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Table 15 is mostly incomplete, but
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EOPS at Shasta College does outreac
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Service Area OutcomeEOPS/CARE wants
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egin college without a high school
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Staff processed over 6,000 complete
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$142,000.00 in state scholarships d
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6. EquipmentThe only issue with equ
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2. Access3. Progress4. SuccessThe C
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that may affect their financial aid
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Challenges3. The ability to offer s
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APPENDIX AFinancial Aid OfficeStude
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“systematic reform efforts” suc
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serve on the accreditation team as
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On-going attempts to raise awarenes
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enefit from additional program part
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Table 2: Outcome Data for 2009-2010
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Page 305 and 306: General PlanningThe GEAR UP program
Page 307 and 308: APPENDIX CGaining Early Awareness a
Page 310 and 311: Student Services Program ReviewTRiO
Page 312 and 313: Program SLOs/SAOsService Area Outco
Page 314 and 315: US Department of Education, communi
Page 316 and 317: Greater collaboration with CSU Chic
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Page 320 and 321: Table 2: Outcome Data for 2009Objec
Page 322 and 323: Table 4: HEOA Amendments and Impact
Page 324: SHASTA COLLEGEStudent ServicesProgr
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Page 335 and 336: Student Learning OutcomesStudent Le
Page 337 and 338: APPENDIX CTRiO Student Support Serv
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Page 342 and 343: 2. Upward Bound High school partici
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Page 346 and 347: strong relationships with our partn
Page 348 and 349: 3. Comparison with Other Institutio
Page 352 and 353: Goals, Recommendations, Priorities,
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Student Services Program Review-Spring 2010 - Shasta College

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