Student Services Program Review-Spring 2010 - Shasta College

6. EquipmentThe only issue with equipment at this time is room for storage to maintain threeyears of working files. Financial aid files have increased over the past threeyears with 2009-2010 increasing by 20%. The current filing cabinets are not ableto accommodate this increase. Small moveable filing cabinets are helping withoverflow and the current financial aid files are being relegated to boxes. When itbecomes financially feasible I plan on purchasing at least one new filing cabinet.7. Budget Information, Requests, Action PlansThe Financial Aid Office budget is not sufficient to cover its program needs. Themajority of the budget is for salaries and benefits. The College receives Board ofGovernor fee waiver monies based on the number of BOG fee waiversprocessed for students. The College must match a portion of these monies as“Maintenance of Effort”. Originally, the program monies were used to hire twofinancial aid assistants and two financial aid technicians and any remaining fundswere used to purchase any needed equipment. In addition, the Financial AidOffice was able to contribute monetary assistance to other student servicesoffices for certain student events. When the budget began tightening up theCollege moved additional financial aid staff from the general fund and addedthem to the BOG fee waiver fund.The College receives a $5.00 administrative allowance for each Pell grantprocessed by the Financial Aid Office. This amounted to $14,835.00 for 2008-2009 and applied to the general fund. An administrative allowance of 5% wasalso received due to the financial aid staff processing Supplemental Grant(SEOG) and College work/study funds which amounted to $31,000.00 in 2008-2009 and were applied to the general fund.Based on a report by the Chancellor’s Office the unduplicated number of financialaid recipients for 2008-2009 resulted in 4594.9 FTES for Shasta College.8. Reach of ServicesStudents can apply for financial aid online, return required paperwork by mail, faxor in person and receive financial aid checks by mail. It is not necessary for astudent to ever step foot in the financial aid office unless they choose to. Theonly exception is if a student applies for a federal student loan. All students arerequired to attend an entrance loan session to learn about their rights andresponsibilities as potential borrower. These entrance loan sessions areprovided on campus on various dates and times each month. Sessions are alsooffered at the Tehama campus. If a student is enrolled in online courses onlyand is out of tri-counties area then arrangements are made for a one on onephone session.Every year the financial aid staff provides financial aid parent nights at all ourlocal area high schools but due to budget cuts we were forced to cut back onoutreach efforts. We joined forces with the states’ Cash for College programand disseminated information only to the local high schools who requestedassistance with the program.- 272 -