Student Services Program Review-Spring 2010 - Shasta College

As mentioned previously, all faculty must meet minimum qualifications under Title5. One adjunct counselor has been employed for accommodations and LDassessments. One of the secretaries has a part-time schedule and can increaseher hours as requested. Other staff work less than 12 months and their schedulecan be expanded as needed.Counselors are evaluated according to the guidelines established by the ShastaCollege Academic Master Contract. This process does include input from studentsin the form of a survey. Classified staff is evaluated on a two-year cycle. TheDirector is evaluated annually.2. Materials and EquipmentDSPS office personnel routinely use PCs with Microsoft Office Suite as the mostcommon software. Outlook is used for e-mail and calendaring, Access and Excelfor data storage and tracking. Word and PowerPoint are commonly used fordocuments and presentations. In addition, most DSPS counseling staff use theSARS appointment system to schedule and track student counseling andorientations, as well as Datatel to retrieve academic and demographic informationon students. Interpreting assignments are posted on an Outlook Exchange serverfor off-campus access.The LD Assessment process requires specialized testing materials that arepurchased by the DSPS program and used by authorized personnel only (asdetermined by the publishers). Ergonomic desks and chairs for the classrooms areprovided to accommodate students, as are automatic door openers. TTY andVideo relay is available for students who are deaf/hard of hearing.All office equipment and furnishings including desks, chairs and computers areprovided and maintained by the district, and upgraded according to the districtmaster plan and policies. This applies to computer software programs as well.Most recently, chairs, adjustable tables, and stools were purchased for classroomsusing SEIF funds.3. Faculty Availability for General College ServiceBoth instructional and non-instructional faculty participate regularly in generalcollege activities including committees, sponsoring student clubs/organizations,hiring committees, program review activities, Academic Senate, CampusAssessment Committee, Basic Skills Committee, and Campus Budget Committee.4. Service/Tutoring Centers/LabsA. CounselingJust prior to the 2008-09 school year the Chancellor's Office Learning DisabilityEligibility Model was changed to reflect an increase in the amount of cognitiveand achievement discrepancy levels needed to establish that a student waseligible to receive services as a student with a learning disability. In the 2008-09school year this resulted in a significant increase in the number of students whocompleted learning disability assessment, but were not eligible. This state-wide- 188 -