Student Services Program Review-Spring 2010 - Shasta College

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Table 2: Outcome Data for 2009Objective Activities OutcomesCounseling, college going awareness Actual result was 100%presentations, academic interventions85% of non-senior studentswill be promoted to the nextlevel.85% of high school seniorswill graduate.Counseling, college going awarenesspresentations, academic interventionsActual result was 98%85% of college-readyparticipants will apply forfinancial aid.85% of college-readyparticipants will complete acollege application.75% of college-readyparticipants will enroll in aprogram of post-secondaryeducation during the budgetperiod.General PlanningFAFSA nights, parent information nights,Cash for College EventsApplication Nights, student and parentmeetings, class-room presentationsCounseling, college going awarenesspresentations, academic interventions,application events, parent educationActual result was 85%.Actual result was 95%Actual result was 83%.The ETS program aligns with the Shasta College goals of providing services to thecommunity and increasing access and retention of Shasta College students. The InterimDirector of GEAR UP/TRiO must follow national trends closely to determine yearlybudgets and program priority areas. The Obama Administration is a vocal advocate forboth GEAR UP and TRiO; however, federal budgets are limited. Consequently, levelfunding should be predicted for the next few years. National policies dictating access toeducation, Pell grants and financial aid must also be followed closely to ensure that weoffer the best services to students. State trends dictating Cal Grants, what qualifies asrigorous curriculum, and graduation requirements must also be watched.At this time, interpretation of the renewed Higher Education and Opportunity Act is beingconducted through the process of Federally Negotiated Rule Making. Outcomes of thisprocess will dictate changes to current programs and guide future grant cycles. KateMahar is closely following this process to ensure that all programs remain in compliancewith the guidelines and timelines set forth by the USDOE. (More details of potentialchanges will be discussed in Section V.)Student Learning OutcomesStudent Learning Outcomes are detailed in Section II of this report. These outcomeswere developed in accordance with program objectives and services are conductedaccordingly. Formative and summative assessments are conducted for each programand information gathered is used to adjust program services, identify best practices,shape budget decisions and meet reporting requirements set by the USDOE.- 318 -
Program SummaryBased on a review of the Educational Talent Search SLO’s/SAO’s, the following chartindicates program strengths and weaknesses. The strengths and weaknesses of theDepartment as a whole are also included.Table 3: Primary Strengths and WeaknessesProgram Strengths Areas for FocusETSSystemsBroad impactServices to high school seniorsPartnershipsServices at south county high schoolsRecruitmentServices to middle school studentsNeeds assessmentsGrade specific curriculumParent activitiesGEAR UP/TRiODepartmentDedicated staffRecordkeepingMotivation and commitment of teamCoordination of servicesPartnership/team buildingAwareness of programsProfessional developmentCoordination with similar programs in the regionGoals, Recommendations, Priorities, PlansPriority goals of the ETS program include:Resolve staffing pattern. Find permanent, qualified staff for the Director of GEARUP/ TRiO and the ETS Project Director.Maintain compliance efforts for all programs; monitor developments with HEOAand adjust programs accordingly.Secure renewed grant funding for ETS (Summer/Fall, 2010).Revise 2010-2011 program plan to include focus on A-G access.Develop systems for tracking students once they enter college.Write/Access grade specific curriculum for college awareness.Ensure that all program funds are encumbered by August 2010.Successfully integrate Early Assessment Program into Department goals andactivities.Build partnerships; collaborate with similar programs in service delivery andprofessional growth.Ensure all program staff is highly qualified and understands regulations andlegislation relevant to their projects.Continue to raise awareness of program goals and activities within the ShastaCollege community and tri-county region.Additional department priorities will be dictated by the amendments to the reauthorizedHigher Education and Opportunity Act. Plans to implement the following are currentlyunderway.- 319 -
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Shasta CollegeStudent ServicesProgr
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Chair and counselor trainer. Anothe
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Due to funding considerations, the
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Lois CushnieFaculty Co-Chair, Matri
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attend, several workshops were offe
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In the area of Matriculation Servic
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In speaking with colleagues at the
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The following table shows the relea
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The following table illustrates the
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Counseling Center employees. The Co
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TotalNumber ofFaculty*Number ofSubj
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4. Retention and SuccessWe examined
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OrientationOne process that was red
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A note about orientation data: Orie
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Table 18: Academic Standing by Acad
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Saw aCounselorDid not see aCounselo
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NumberAcademic Year07-08 08-09Perce
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- 48 -Academic Year07-08 08-09Numbe
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Academic Year07-08 08-09Number Perc
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II. Quality StaffingWhenever the op
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SAO: Counseling staff will develop
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6. Need to continue to improve the
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3. Continue to develop a comprehens
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Orientat
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APPENDIX AShasta College - Orientat
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2. Admissions and Records staff wil
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APPENDIX B - Program PlanAssessment
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Strengths and Accomplishments:1. An
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APPENDIX B - Program PlanCareer Cen
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7. Workshops are held each year for
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Service Area Outcomes:1. The Counse
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6. We have had continuing problems
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11. Represent Shasta College by par
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4. Due to the increasing regional u
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Community Engagement1. Enhance the
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3. To be most effective, there is a
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2. The Transfer Center will increas
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APPENDIX CCounseling CenterAction P
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SHASTA COLLEGEStudent ServicesProgr
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Program SLOs/SAOsService Area Outco
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Brian Spillane - Dean of StudentsSe
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2. Contact with Other K-12 SchoolsO
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Student Success1. Reach of Services
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There was no previous program revie
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Results of DataRecruitment of inter
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2. Materials and EquipmentThe progr
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8. Survey other CCs for Common Prac
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Income: $4,324/FTES; any other ongo
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Student Learning OutcomesThe follow
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Allocate 10% of the International S
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Program Service Area Quality1. Staf
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College Nurse:Internally: Crisis In
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Effectiveness surveys for the colle
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The Student Health and Wellness Ser
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5. Faculty and Classified StaffingS
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It would be helpful if the program
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The primary goal of Student Health
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Goals, Recommendations, Priorities,
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APPENDIX CStudent Health and Wellne
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Program Mission/PurposeTo provide a
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7. Internal Relations, Integration
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2. Use of TechnologyThe Residence H
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3. ProgressOnce a student becomes a
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3. The Student Residential Housing
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APPENDIX CStudent Residential Housi
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Program Service Area Quality1. Staf
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3. Contact with Community Colleges,
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Student Success1. DataCurrently, st
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Student Learning OutcomesA Student
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APPENDIX CStudent Senate, Clubs, an
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Student Services Program ReviewDisa
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The California Community College Ch
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Assessment: Periodic comparison wil
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Assessment: Pre- and post-evaluatio
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In May 2008, the full-time, tenured
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Three tenured, non-instructional fa
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As mentioned previously, all facult
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into two areas. There is an 800 ft
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semi-annually for dissemination of
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EOPSFinancial AidMISShared space, c
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In summer 2009, the DSPS reception
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2. Use of TechnologySpecific suppor
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6. EquipmentAll staff computers and
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DSPS is the office designated by th
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SemesterComparison of students in D
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Table 19: Enrollment Level and Succ
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5. Student SatisfactionStandardized
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Goals, Recommendations, Priorities,
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Table 21: Goals from Program Review
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Appendix A - Student Learning Outco
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APPENDIX CDisabled Students Program
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EOPSProgramSemesterThe EOPS Program
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Current Staffing LevelsEOPS is gove
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Transfer AdvisingFee WaiversStudent
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Awards ProgramFor the past ten year
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8. Survey other CCs for Common Prac
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In addition, some CSU counselors ha
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As can be seen, Shasta College is a
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8. Reach of ServicesAn adjunct EOPS
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Figure 1: EOPS Course Enrollment by
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Table: 13 Units Completed by EOPS S
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Table 15 is mostly incomplete, but
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EOPS at Shasta College does outreac
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Service Area OutcomeEOPS/CARE wants
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egin college without a high school
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Page 272 and 273: $142,000.00 in state scholarships d
Page 274 and 275: 6. EquipmentThe only issue with equ
Page 276 and 277: 2. Access3. Progress4. SuccessThe C
Page 278 and 279: that may affect their financial aid
Page 280 and 281: Challenges3. The ability to offer s
Page 282 and 283: APPENDIX AFinancial Aid OfficeStude
Page 284: SHASTA COLLEGEStudent ServicesProgr
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Page 289 and 290: Program Service Area Quality1. Staf
Page 291 and 292: serve on the accreditation team as
Page 293 and 294: On-going attempts to raise awarenes
Page 295 and 296: enefit from additional program part
Page 297 and 298: Table 2: Outcome Data for 2009-2010
Page 299 and 300: 2. (continued) Current 10 th Grader
Page 301 and 302: 5. Each project year, GEAR UP stude
Page 303 and 304: 8. (continued) 9 th and 10 th Grade
Page 305 and 306: General PlanningThe GEAR UP program
Page 307 and 308: APPENDIX CGaining Early Awareness a
Page 310 and 311: Student Services Program ReviewTRiO
Page 312 and 313: Program SLOs/SAOsService Area Outco
Page 314 and 315: US Department of Education, communi
Page 316 and 317: Greater collaboration with CSU Chic
Page 318 and 319: primary database for tracking progr
Page 322 and 323: Table 4: HEOA Amendments and Impact
Page 324: SHASTA COLLEGEStudent ServicesProgr
Page 327 and 328: change, the Higher Education and Op
Page 329 and 330: will lead program design and counse
Page 331 and 332: communication between program staff
Page 333 and 334: 5. Faculty and Classified StaffingT
Page 335 and 336: Student Learning OutcomesStudent Le
Page 337 and 338: APPENDIX CTRiO Student Support Serv
Page 340 and 341: Student Services Program ReviewTRiO
Page 342 and 343: 2. Upward Bound High school partici
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Page 346 and 347: strong relationships with our partn
Page 348 and 349: 3. Comparison with Other Institutio
Page 350 and 351: Table 2: Outcome Data for 2009Objec
Page 352 and 353: Goals, Recommendations, Priorities,
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Student Services Program Review-Spring 2010 - Shasta College

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