Student Services Program Review-Spring 2010 - Shasta College

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There is one classified staff member assigned to the Student Organizationprogram. The classified staff person is a Student Services Assistant, Range 24 onthe Classified Salary Schedule. The classified staff person spends approximately40 percent of her time on the Student Organization program.6. EquipmentThe Student Organization program does not have its own equipment. IndividualStudent Organizations purchase equipment through non-District funds and it ismaintained and repaired by the District.7. Budget Information, Requests, Action PlansIndividual Student Organizations are funded through non district funds, i.e.,fundraising activities, with the exception of salaries which are covered by the Officeof the Dean of Students. The Student Organizations program does not have abudget, and although it would be advantageous to the Student Organizationsprogram to have a district budget, it is not necessary to have a budget in order forindividual Student Organizations to exist.8. Reach of ServicesThe Student Organizations program makes an effort to broaden their services toinclude extended campuses and the tri-county region. Student Senate includes thethree distant campuses in their shared governance process by including thecampuses in their officer election process and having representative seats forthose campuses (Representative for Tehama Campus, Representative for TrinityCampus, and Representative for Intermountain Campus). In addition, StudentSenate has purchased mobile student ID card equipment and periodically goes tothe Tehama Campus and the Health Sciences and University Center to makestudent ID cards.The extended education campuses have not expressed a need to have a StudentOrganization program created at their campuses. A process is in place if one ofthe branch campuses would like to start an individual student organization of theirown.There is a need to have the production of ID student cards at the branchcampuses, especially the Tehama Campus. Currently, all students can pay fortheir Activity Fee online when registering for courses, but not all can takeadvantage of the free Student ID Card that the Activity Fee affords them. In orderfor this service to expand to these campuses, Student Senate would need toprovide the costly equipment. In addition, there would be a need for a facility tohouse the equipment and manpower to create the student IDs, collect the money,prepare receipts, and make deposits for a staff member assigned to oversee theprocess.- 168 -
Student Success1. DataCurrently, students participating in the Student Organization program are nottracked. In the future it would be beneficial to the program to begin using theDatatel’s (campus wide software) campus organization management system(CORM) to track Student Organization program students. There would be nodirect cost to the District, but tracking would require staff time to input the data.2. AccessCurrently, students participating in the Student Organization program are nottracked. It is unknown how many students are participating and what thedemographic breakdown is. In the future it would be beneficial to the program tobegin using the Datatel’s (campus wide software) campus organizationmanagement system (CORM) to track Student Organization program students.There would be no direct cost to the District, but would require staff time to inputthe data.The Student Organization program is easily accessible to all students. All studentorganizations are open to all registered students with only the Honor Society andthe Student Government having grade point average requirements.3. ProgressCurrently, students participating in the Student Organization program are nottracked, and therefore success rates and academic progress are unknown. In thefuture it would be beneficial to the program to begin using the Datatel’s (campuswide software) campus organization management system (CORM) to track StudentOrganization program students. There would be no direct cost to the District, buttracking would require staff time to input the data.4. SuccessCurrently, students participating in the Student Organization program are nottracked, and therefore success rates and academic progress are unknown. In thefuture it would be beneficial to the program to begin using the Datatel’s (campuswide software) campus organization management system (CORM) to track StudentOrganization program students. There would be no direct cost to the District, buttracking would require staff time to input the data.5. Student SatisfactionInformation unavailable at this time- 169 -
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Shasta CollegeStudent ServicesProgr
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Chair and counselor trainer. Anothe
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Due to funding considerations, the
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Lois CushnieFaculty Co-Chair, Matri
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attend, several workshops were offe
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In the area of Matriculation Servic
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In speaking with colleagues at the
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The following table shows the relea
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The following table illustrates the
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Counseling Center employees. The Co
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TotalNumber ofFaculty*Number ofSubj
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4. Retention and SuccessWe examined
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OrientationOne process that was red
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A note about orientation data: Orie
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Table 18: Academic Standing by Acad
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Saw aCounselorDid not see aCounselo
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NumberAcademic Year07-08 08-09Perce
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- 48 -Academic Year07-08 08-09Numbe
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Academic Year07-08 08-09Number Perc
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II. Quality StaffingWhenever the op
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SAO: Counseling staff will develop
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6. Need to continue to improve the
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3. Continue to develop a comprehens
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Orientat
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APPENDIX AShasta College - Orientat
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2. Admissions and Records staff wil
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APPENDIX B - Program PlanAssessment
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Strengths and Accomplishments:1. An
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APPENDIX B - Program PlanCareer Cen
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7. Workshops are held each year for
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Service Area Outcomes:1. The Counse
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6. We have had continuing problems
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11. Represent Shasta College by par
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4. Due to the increasing regional u
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Community Engagement1. Enhance the
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3. To be most effective, there is a
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2. The Transfer Center will increas
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APPENDIX CCounseling CenterAction P
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SHASTA COLLEGEStudent ServicesProgr
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Program SLOs/SAOsService Area Outco
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Brian Spillane - Dean of StudentsSe
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2. Contact with Other K-12 SchoolsO
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Student Success1. Reach of Services
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There was no previous program revie
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Results of DataRecruitment of inter
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2. Materials and EquipmentThe progr
Page 120 and 121: 8. Survey other CCs for Common Prac
Page 122 and 123: Income: $4,324/FTES; any other ongo
Page 124 and 125: Student Learning OutcomesThe follow
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Page 128: SHASTA COLLEGEStudent ServicesProgr
Page 131 and 132: Program Service Area Quality1. Staf
Page 133 and 134: College Nurse:Internally: Crisis In
Page 135 and 136: Effectiveness surveys for the colle
Page 137 and 138: The Student Health and Wellness Ser
Page 139 and 140: 5. Faculty and Classified StaffingS
Page 141 and 142: It would be helpful if the program
Page 143 and 144: The primary goal of Student Health
Page 145 and 146: Goals, Recommendations, Priorities,
Page 147 and 148: APPENDIX CStudent Health and Wellne
Page 152 and 153: Program Mission/PurposeTo provide a
Page 154 and 155: 7. Internal Relations, Integration
Page 156 and 157: 2. Use of TechnologyThe Residence H
Page 158 and 159: 3. ProgressOnce a student becomes a
Page 160 and 161: 3. The Student Residential Housing
Page 162 and 163: APPENDIX CStudent Residential Housi
Page 167 and 168: Program Service Area Quality1. Staf
Page 169: 3. Contact with Community Colleges,
Page 173 and 174: Student Learning OutcomesA Student
Page 175 and 176: APPENDIX CStudent Senate, Clubs, an
Page 178 and 179: Student Services Program ReviewDisa
Page 180 and 181: The California Community College Ch
Page 182 and 183: Assessment: Periodic comparison wil
Page 184 and 185: Assessment: Pre- and post-evaluatio
Page 186 and 187: In May 2008, the full-time, tenured
Page 188 and 189: Three tenured, non-instructional fa
Page 190 and 191: As mentioned previously, all facult
Page 192 and 193: into two areas. There is an 800 ft
Page 194 and 195: semi-annually for dissemination of
Page 196 and 197: EOPSFinancial AidMISShared space, c
Page 198 and 199: In summer 2009, the DSPS reception
Page 200 and 201: 2. Use of TechnologySpecific suppor
Page 202 and 203: 6. EquipmentAll staff computers and
Page 204 and 205: DSPS is the office designated by th
Page 206 and 207: SemesterComparison of students in D
Page 208 and 209: Table 19: Enrollment Level and Succ
Page 210 and 211: 5. Student SatisfactionStandardized
Page 212 and 213: Goals, Recommendations, Priorities,
Page 214 and 215: Table 21: Goals from Program Review
Page 216 and 217: Appendix A - Student Learning Outco
Page 218 and 219: Appendix A - Student Learning Outco
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Appendix A - Student Learning Outco
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APPENDIX CDisabled Students Program
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EOPSProgramSemesterThe EOPS Program
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Current Staffing LevelsEOPS is gove
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Transfer AdvisingFee WaiversStudent
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Awards ProgramFor the past ten year
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8. Survey other CCs for Common Prac
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In addition, some CSU counselors ha
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As can be seen, Shasta College is a
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8. Reach of ServicesAn adjunct EOPS
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Figure 1: EOPS Course Enrollment by
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Table: 13 Units Completed by EOPS S
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Table 15 is mostly incomplete, but
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EOPS at Shasta College does outreac
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Service Area OutcomeEOPS/CARE wants
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egin college without a high school
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Staff processed over 6,000 complete
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$142,000.00 in state scholarships d
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6. EquipmentThe only issue with equ
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2. Access3. Progress4. SuccessThe C
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that may affect their financial aid
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Challenges3. The ability to offer s
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APPENDIX AFinancial Aid OfficeStude
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“systematic reform efforts” suc
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Program Service Area Quality1. Staf
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serve on the accreditation team as
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On-going attempts to raise awarenes
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enefit from additional program part
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Table 2: Outcome Data for 2009-2010
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2. (continued) Current 10 th Grader
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5. Each project year, GEAR UP stude
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8. (continued) 9 th and 10 th Grade
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General PlanningThe GEAR UP program
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APPENDIX CGaining Early Awareness a
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Student Services Program ReviewTRiO
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Program SLOs/SAOsService Area Outco
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US Department of Education, communi
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Greater collaboration with CSU Chic
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primary database for tracking progr
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Table 2: Outcome Data for 2009Objec
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Table 4: HEOA Amendments and Impact
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change, the Higher Education and Op
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will lead program design and counse
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communication between program staff
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5. Faculty and Classified StaffingT
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Student Learning OutcomesStudent Le
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APPENDIX CTRiO Student Support Serv
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Student Services Program ReviewTRiO
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2. Upward Bound High school partici
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) if having a common Director would
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strong relationships with our partn
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3. Comparison with Other Institutio
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Table 2: Outcome Data for 2009Objec
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Goals, Recommendations, Priorities,
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Student Services Program Review-Spring 2010 - Shasta College

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