Student Services Program Review-Spring 2010 - Shasta College

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The Student Health and Wellness Services budget funds the following:All Student Health and Wellness Services Employee Salariesand BenefitsContracted Services (Physician)Student Accident Insurance PremiumSupplies and EquipmentTravelProfessional MembershipsAdvertising/PrintingBudget planning process: Student Health and Wellness Services budgetdevelopment takes place within Datatel, to which only the college nurse hasauthorized access. The Student Health and Wellness Services budget is allocatedby the Comptroller, who will have already input (and deducted) employee salaryand benefits. The Comptroller has instructed Student Health and WellnessServices on the use of a percent increase when projecting the annual premium forStudent Accident Insurance. Contracted service cost is estimated based upon anhourly rate for the physician. Remaining funds are then divided accordingly. Theusual purchasing process for reordering consumables is to generate a blanketpurchase order (encumbrance) for pharmaceuticals and medical supplies, placingsubsequent reorders against these purchase orders.Non-financial benefits of Student Health and Wellness Services to the District:Addressing issues of health and well being that would otherwisejeopardize a student’s ability to continue in their academic program.Retention is a concern with 66.75% of all psychological counselingappointments (data January 2009-October 2009 student encounters).Provision of Bloodborne Pathogen (BBP) training to employees identifiedthrough HR (College Nurse)Initial first aid for employees injured on campus (College Nurse / HWT)Employee access to lobby services – including assistance of StudentHealth and Wellness Services TechnicianNurse/Psychological Counselor consultations to assist employees withidentifying community providersOn-site Health and Safety experts/health educatorsWhat is the cost versus income comparison for your program?Income Sources:Student Health Fee, Mandated Costs (future potential for MAA income.)Actual income from the above: UnknownExpense:College budget for your department: 2008-2009 = $381,600;2009-2010 = $396,791.Student Health and Wellness Services staff is very prudent custodians of theirbudget. Title V restricts the use of student health fees, and typically the programunder spends the allocated budget.- 138 -
It would be helpful if the program could create a reserve fund with unspent moniesto cover the cost of equipment repairs or replacement.8. Reach of ServicesStudent Health and Wellness Services funds the provision of a token vendingmachine and specific non-prescriptive medications, cough drops, condoms,feminine hygiene products, antiseptic wipes, first aid ointment and Band-Aids to theExtended Education sites, as well as all the aforementioned sans token vendingmachine to the Health Sciences and University Center located in downtownRedding. Additionally, the Student Health and Wellness Services Technicianserves as consultant to the Extended Education sites regarding student accidentreporting.In previous years Student Health and Wellness Services staff has broached theprovision of nurse and psychological counseling services to extended educationsites and Health Sciences and University Center. The response fromadministration has been that nurse and psychological counseling services are toremain on the main-campus. To assist students, the Student Health and WellnessServices webpage has been developed to include an extensive amount ofresources, including certain online screening services paid by the Student Healthand Wellness Services budget. It has not been assessed whether the currentprovisions are adequate to meet the student, Extended Education, and onlinestudent need.Should additional funding become available it could possibly provide theopportunity to grow Student Health and Wellness Services beyond the currentoffice hours and on-campus locale. To that end a specific, separate planningprocess would be required.Student Success1. Data2. AccessUnquantifiable regarding Student Health and Wellness ServicesAs a benchmark, Spring 2009 college headcount enrollment was 12,649. Thatsame semester, staff in the Student Health and Wellness Services office recorded1,263 student visits (not including non-documented lobby-only services). Visits forthe Spring 2009 semester represent 9.98 % of the headcount enrollment. Accesscould be expanded on the main campus and perhaps extended campuses throughfunding increases that allow for additional staffing and subsequently additionalhours of service.- 139 -
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Shasta CollegeStudent ServicesProgr
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Chair and counselor trainer. Anothe
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Due to funding considerations, the
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Lois CushnieFaculty Co-Chair, Matri
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attend, several workshops were offe
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In the area of Matriculation Servic
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In speaking with colleagues at the
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The following table shows the relea
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The following table illustrates the
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Counseling Center employees. The Co
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TotalNumber ofFaculty*Number ofSubj
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4. Retention and SuccessWe examined
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OrientationOne process that was red
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A note about orientation data: Orie
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Table 18: Academic Standing by Acad
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Saw aCounselorDid not see aCounselo
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NumberAcademic Year07-08 08-09Perce
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- 48 -Academic Year07-08 08-09Numbe
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Academic Year07-08 08-09Number Perc
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II. Quality StaffingWhenever the op
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SAO: Counseling staff will develop
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6. Need to continue to improve the
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3. Continue to develop a comprehens
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Orientat
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APPENDIX AShasta College - Orientat
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2. Admissions and Records staff wil
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APPENDIX B - Program PlanAssessment
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Strengths and Accomplishments:1. An
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APPENDIX B - Program PlanCareer Cen
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7. Workshops are held each year for
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Service Area Outcomes:1. The Counse
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6. We have had continuing problems
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11. Represent Shasta College by par
Page 90 and 91: 4. Due to the increasing regional u
Page 92 and 93: Community Engagement1. Enhance the
Page 94 and 95: 3. To be most effective, there is a
Page 96 and 97: 2. The Transfer Center will increas
Page 98 and 99: APPENDIX CCounseling CenterAction P
Page 100: SHASTA COLLEGEStudent ServicesProgr
Page 103 and 104: Program SLOs/SAOsService Area Outco
Page 105 and 106: Brian Spillane - Dean of StudentsSe
Page 107 and 108: 2. Contact with Other K-12 SchoolsO
Page 109 and 110: Student Success1. Reach of Services
Page 111 and 112: There was no previous program revie
Page 116 and 117: Results of DataRecruitment of inter
Page 118 and 119: 2. Materials and EquipmentThe progr
Page 120 and 121: 8. Survey other CCs for Common Prac
Page 122 and 123: Income: $4,324/FTES; any other ongo
Page 124 and 125: Student Learning OutcomesThe follow
Page 126 and 127: Allocate 10% of the International S
Page 131 and 132: Program Service Area Quality1. Staf
Page 133 and 134: College Nurse:Internally: Crisis In
Page 135 and 136: Effectiveness surveys for the colle
Page 137 and 138: The Student Health and Wellness Ser
Page 139: 5. Faculty and Classified StaffingS
Page 143 and 144: The primary goal of Student Health
Page 145 and 146: Goals, Recommendations, Priorities,
Page 147 and 148: APPENDIX CStudent Health and Wellne
Page 152 and 153: Program Mission/PurposeTo provide a
Page 154 and 155: 7. Internal Relations, Integration
Page 156 and 157: 2. Use of TechnologyThe Residence H
Page 158 and 159: 3. ProgressOnce a student becomes a
Page 160 and 161: 3. The Student Residential Housing
Page 162 and 163: APPENDIX CStudent Residential Housi
Page 167 and 168: Program Service Area Quality1. Staf
Page 169 and 170: 3. Contact with Community Colleges,
Page 171 and 172: Student Success1. DataCurrently, st
Page 173 and 174: Student Learning OutcomesA Student
Page 175 and 176: APPENDIX CStudent Senate, Clubs, an
Page 178 and 179: Student Services Program ReviewDisa
Page 180 and 181: The California Community College Ch
Page 182 and 183: Assessment: Periodic comparison wil
Page 184 and 185: Assessment: Pre- and post-evaluatio
Page 186 and 187: In May 2008, the full-time, tenured
Page 188 and 189: Three tenured, non-instructional fa
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As mentioned previously, all facult
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into two areas. There is an 800 ft
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semi-annually for dissemination of
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EOPSFinancial AidMISShared space, c
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In summer 2009, the DSPS reception
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2. Use of TechnologySpecific suppor
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6. EquipmentAll staff computers and
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DSPS is the office designated by th
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SemesterComparison of students in D
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Table 19: Enrollment Level and Succ
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5. Student SatisfactionStandardized
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Goals, Recommendations, Priorities,
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Table 21: Goals from Program Review
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Appendix A - Student Learning Outco
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APPENDIX CDisabled Students Program
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SHASTA COLLEGEStudent ServicesProgr
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EOPSProgramSemesterThe EOPS Program
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Current Staffing LevelsEOPS is gove
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Transfer AdvisingFee WaiversStudent
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Awards ProgramFor the past ten year
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8. Survey other CCs for Common Prac
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In addition, some CSU counselors ha
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As can be seen, Shasta College is a
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8. Reach of ServicesAn adjunct EOPS
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Figure 1: EOPS Course Enrollment by
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Table: 13 Units Completed by EOPS S
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Table 15 is mostly incomplete, but
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EOPS at Shasta College does outreac
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Service Area OutcomeEOPS/CARE wants
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egin college without a high school
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Staff processed over 6,000 complete
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$142,000.00 in state scholarships d
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6. EquipmentThe only issue with equ
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2. Access3. Progress4. SuccessThe C
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that may affect their financial aid
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Challenges3. The ability to offer s
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APPENDIX AFinancial Aid OfficeStude
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“systematic reform efforts” suc
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Program Service Area Quality1. Staf
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serve on the accreditation team as
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On-going attempts to raise awarenes
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enefit from additional program part
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Table 2: Outcome Data for 2009-2010
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2. (continued) Current 10 th Grader
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5. Each project year, GEAR UP stude
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8. (continued) 9 th and 10 th Grade
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General PlanningThe GEAR UP program
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APPENDIX CGaining Early Awareness a
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Student Services Program ReviewTRiO
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Program SLOs/SAOsService Area Outco
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US Department of Education, communi
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Greater collaboration with CSU Chic
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primary database for tracking progr
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Table 2: Outcome Data for 2009Objec
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Table 4: HEOA Amendments and Impact
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change, the Higher Education and Op
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will lead program design and counse
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communication between program staff
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5. Faculty and Classified StaffingT
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Student Learning OutcomesStudent Le
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APPENDIX CTRiO Student Support Serv
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Student Services Program ReviewTRiO
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2. Upward Bound High school partici
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) if having a common Director would
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strong relationships with our partn
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3. Comparison with Other Institutio
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Table 2: Outcome Data for 2009Objec
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Goals, Recommendations, Priorities,
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Student Services Program Review-Spring 2010 - Shasta College

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