Student Services Program Review-Spring 2010 - Shasta College

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Goals, Recommendations, Priorities, PlansPriority goals of the Upward Bound Program include:Resolve staffing pattern. Find permanent, qualified staff for the Director of GEARUP/ TRIO.Maintain compliance efforts for all programs; maintain developments with HEOAand adjust programs accordingly.Rebuild relationship/trust with the USDOE.Secure renewed grant funding for UB (Fall 2011).Successfully integrate Early Assessment Program into department goals andactivities.Build partnerships; collaborate with similar programs in service delivery andprofessional growth.Ensure all program staff is highly qualified and understand regulations andlegislation relevant to their projects.Continue to raise awareness of program goals and activities within the ShastaCollege community and tri-county region.Additional priorities for the Upward Bound program will be dictated by the amendmentsto the reauthorized Higher Education and Opportunity Act. Plans to implement thefollowing are currently underway.Table 3: Amendments to HEOA and Impact on ProgramChangeHEOA Priority is no longer onensuring access to postsecondaryeducation but on ensuring successonce students are enrolled.ImpactUB must now track students through the first years ofenrollment in postsecondary education.UB must provide access to rigorous curriculum to ensurethat high school graduates are “college ready.”HEOA Priority on Financial LiteracyUB must provide Financial Literacy curriculum to studentsand parents.Staff must counsel on most cost-effective ways to accesspostsecondary education.HEOA Priority on serving fosteryouth and students in need ofacademic supportHEOA Priority on Access to RigorousCurriculumEnrollment criteria will change for UB participants.Tracking procedures will change for eligible participants.UB must increase information about A-G requirements toparents and students.UB must focus on expanding A-G options; andaddressing the “wasted senior year” phenomena.UB will be assessed on number of students enteringhigher education who are not in need of remedialcourses.- 350 -
APPENDIX CTRiO Upward Bound (UB)Action Plan ActivitiesPlease indicate how each activity will help the program or division reach one or more of its goals and/or objectives.Include, in the same list, BUDGET DEPENDENT and NON-BUDGET DEPENDENT items in PRIORITY ORDER. Use more than one page if necessary.Meets Program orItem(s) RequestedTotal AmountDescription of Activity/PlanDivisionObjective/GoalFind permanent, qualified staff for the Director of GEARUP/ TRiO DepartmentYes Process underway Non-BudgetDependentImplement additional academic interventions in schools;including tutoring and Saturday sessions.Maintain compliance efforts for Upward BoundProgram; monitor developments with HEOA and adjustprograms accordingly.Yes $11,000(grant funds)Yes Access training as available (on-line and $3,000-5,000conference formats)(grant funds)Rebuild relationship/trust with the USDOE Yes Process underway Non-BudgetDependentSecure renewed grant funding for UB (Summer/ Fall,2011).Yes Director to attend bidder’s workshops hostedby Council of Opportunity in Education$3,000-5,000(districtSuccessfully integrate Early Assessment Program intoDepartment goals and activities.YesPilot program led by Chancellor’s Office tobegin July 1, 2010funds)Non-BudgetDependentBuild partnerships; collaborate with similar programs inservice delivery and professional growth.YesNon-BudgetDependent- 351 -
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Shasta CollegeStudent ServicesProgr
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Chair and counselor trainer. Anothe
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Due to funding considerations, the
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Lois CushnieFaculty Co-Chair, Matri
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attend, several workshops were offe
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In the area of Matriculation Servic
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In speaking with colleagues at the
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The following table shows the relea
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The following table illustrates the
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Counseling Center employees. The Co
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TotalNumber ofFaculty*Number ofSubj
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4. Retention and SuccessWe examined
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OrientationOne process that was red
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A note about orientation data: Orie
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Table 18: Academic Standing by Acad
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Saw aCounselorDid not see aCounselo
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NumberAcademic Year07-08 08-09Perce
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- 48 -Academic Year07-08 08-09Numbe
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Academic Year07-08 08-09Number Perc
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II. Quality StaffingWhenever the op
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SAO: Counseling staff will develop
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6. Need to continue to improve the
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3. Continue to develop a comprehens
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Orientat
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APPENDIX AShasta College - Orientat
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2. Admissions and Records staff wil
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APPENDIX B - Program PlanAssessment
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Strengths and Accomplishments:1. An
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APPENDIX B - Program PlanCareer Cen
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7. Workshops are held each year for
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Service Area Outcomes:1. The Counse
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6. We have had continuing problems
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11. Represent Shasta College by par
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4. Due to the increasing regional u
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Community Engagement1. Enhance the
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3. To be most effective, there is a
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2. The Transfer Center will increas
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APPENDIX CCounseling CenterAction P
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SHASTA COLLEGEStudent ServicesProgr
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Program SLOs/SAOsService Area Outco
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Brian Spillane - Dean of StudentsSe
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2. Contact with Other K-12 SchoolsO
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Student Success1. Reach of Services
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There was no previous program revie
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Results of DataRecruitment of inter
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2. Materials and EquipmentThe progr
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8. Survey other CCs for Common Prac
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Income: $4,324/FTES; any other ongo
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Student Learning OutcomesThe follow
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Allocate 10% of the International S
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Program Service Area Quality1. Staf
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College Nurse:Internally: Crisis In
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Effectiveness surveys for the colle
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The Student Health and Wellness Ser
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5. Faculty and Classified StaffingS
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It would be helpful if the program
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The primary goal of Student Health
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Goals, Recommendations, Priorities,
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APPENDIX CStudent Health and Wellne
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Program Mission/PurposeTo provide a
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7. Internal Relations, Integration
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2. Use of TechnologyThe Residence H
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3. ProgressOnce a student becomes a
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3. The Student Residential Housing
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APPENDIX CStudent Residential Housi
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3. Contact with Community Colleges,
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Student Success1. DataCurrently, st
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Student Learning OutcomesA Student
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APPENDIX CStudent Senate, Clubs, an
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Student Services Program ReviewDisa
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The California Community College Ch
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Assessment: Periodic comparison wil
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Assessment: Pre- and post-evaluatio
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In May 2008, the full-time, tenured
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Three tenured, non-instructional fa
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As mentioned previously, all facult
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into two areas. There is an 800 ft
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semi-annually for dissemination of
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EOPSFinancial AidMISShared space, c
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In summer 2009, the DSPS reception
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2. Use of TechnologySpecific suppor
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6. EquipmentAll staff computers and
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DSPS is the office designated by th
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SemesterComparison of students in D
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Table 19: Enrollment Level and Succ
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5. Student SatisfactionStandardized
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Goals, Recommendations, Priorities,
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Table 21: Goals from Program Review
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Appendix A - Student Learning Outco
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APPENDIX CDisabled Students Program
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EOPSProgramSemesterThe EOPS Program
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Current Staffing LevelsEOPS is gove
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Transfer AdvisingFee WaiversStudent
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Awards ProgramFor the past ten year
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8. Survey other CCs for Common Prac
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In addition, some CSU counselors ha
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As can be seen, Shasta College is a
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8. Reach of ServicesAn adjunct EOPS
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Figure 1: EOPS Course Enrollment by
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Table: 13 Units Completed by EOPS S
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Table 15 is mostly incomplete, but
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EOPS at Shasta College does outreac
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Service Area OutcomeEOPS/CARE wants
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egin college without a high school
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Staff processed over 6,000 complete
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$142,000.00 in state scholarships d
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6. EquipmentThe only issue with equ
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2. Access3. Progress4. SuccessThe C
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that may affect their financial aid
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Challenges3. The ability to offer s
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APPENDIX AFinancial Aid OfficeStude
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“systematic reform efforts” suc
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serve on the accreditation team as
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On-going attempts to raise awarenes
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enefit from additional program part
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Table 2: Outcome Data for 2009-2010
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2. (continued) Current 10 th Grader
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Page 305 and 306: General PlanningThe GEAR UP program
Page 307 and 308: APPENDIX CGaining Early Awareness a
Page 310 and 311: Student Services Program ReviewTRiO
Page 312 and 313: Program SLOs/SAOsService Area Outco
Page 314 and 315: US Department of Education, communi
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Page 320 and 321: Table 2: Outcome Data for 2009Objec
Page 322 and 323: Table 4: HEOA Amendments and Impact
Page 324: SHASTA COLLEGEStudent ServicesProgr
Page 327 and 328: change, the Higher Education and Op
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Page 335 and 336: Student Learning OutcomesStudent Le
Page 337 and 338: APPENDIX CTRiO Student Support Serv
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Page 342 and 343: 2. Upward Bound High school partici
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Page 348 and 349: 3. Comparison with Other Institutio
Page 350 and 351: Table 2: Outcome Data for 2009Objec
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Student Services Program Review-Spring 2010 - Shasta College

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