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Student Services Program Review-Spring 2010 - Shasta College

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3. ProgressOnce a student becomes a resident of the Residence Halls they are welcomedback as long as they meet four quality control factors; maintenance of 12 activeunits, attainment of a 2.0 GPA, payment of fees on time and acceptable behaviorconducive to the living environment.4. Success<strong>Student</strong> success while living in the Residence Halls is based on each student’slevel of self discipline, including class attendance on a regular basis, willingness todo their homework and the commitment to put in the appropriate amount of studybased on having no one to watch over them.5. <strong>Student</strong> SatisfactionNo study has been done on student satisfaction. However, an indicator of studentsatisfaction is the number of returning students as residents each academic year,normally about a 50% return rate. Of the 50% not returning, one would have to lookat how many graduated, how many transferred, how many decided not to continuewith their education in our District, or how many decided not to continue with theireducation altogether. Verbal feedback is that students/residents are generally verysatisfied with their Residence Hall experience.General PlanningThe <strong>Student</strong> Residential Housing program follows the guidelines of the District’sstrategic plan and meets the goals and plans of <strong>Shasta</strong> <strong>College</strong>. The <strong>Student</strong> ResidentialHousing program is marketed on the District website and uses pamphlets in studentpackets and in other campus offices. These marketing techniques have proven to bevery successful based on the last three years of occupancy rates. The Residence Hallsare a sustainable operation based on the last three years of profit and loss statements:Dorms Total Income Total Expenses Net Gain2006-2007 $333,437 $300,084 $33,3532007-2008 $363,394 $307,846 $55,5482008-2009 $416,072 $350,555 $65,517Note: In 2008-2009 the dorms began making remodelloan payments of $37,905; net gain of $65,517 is afterthe loan payment.The recent approval on February 24, <strong>2010</strong> of a one dollar per day increase in dorm feeswill also result in almost an additional $30,000 income per year.- 156 -

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