Student Services Program Review-Spring 2010 - Shasta College

7. Internal Relations, Integration and CollaborationThe Residence Halls Coordinator interacts with the Financial Aid Office and theBusiness Office to maintain the financial aspects of the operation and with thePhysical Plant Department to maintain the facilities.8. Survey other CCs for Common PracticesThe eight California community colleges with student housing operate basically thesame way. One of the eight did a survey recently and aside from rental fees,whether a food program was an option or not, and surveillance equipment, mostwere in line with each other with regard to contracts, rules and policies. Staffingwas different based on the position of the Housing Director/Coordinator.External Relations1. FacilitiesWe do not use any other facilities, but some summer groups use ours. Thesegroups are both District affiliated and non-District groups.2. Contact with K-12 SchoolsTRiO Upward Bound is one of our summer groups, The Migrant EducationLeadership Academy is another summer group and these groups are ages 13through 18. When the District hosts 8 th Grade Day they normally have exposureto the dorms.3. Contact with Community Colleges, and Four-Year Universities and CollegesNothing on a regular basis.4. Articulation with High Schools, Universities and CollegesThe Student Residential Housing program normally attracts clientele based on theneeds of both local and out of the area students needing housing. We have arobust web site that does a good job of advertising.Resource Efficiency1. SupportThe Student Residential Housing program enjoys a productive referral programfrom other departments such as the Dean of Students Office, Admissions andRecords, the Financial Aid Office and the Business Office.One area that needs to improve regarding other supporting departments is thecustodial services. The Residence Halls only receive 8 hours of custodian serviceeach day Monday – Friday provided by two custodians at four hours each. Thisshortfall in staffing could impact the health and hygiene of the residents andpossible loss of revenue at the Residence Halls.- 152 -