Student Services Program Review-Spring 2010 - Shasta College

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was added to the tools available to help students make career decisions. TheOutreach Coordinator worked with the high schools on a grant to adopt andintegrate this tool at the high schools. The data collected on each of theparticipating high school students allows the college to send information regardingprograms at Shasta that match the students‘ interests. Unfortunately, due tobudget cuts, the Outreach Coordinator position was vacated in 2008-09 andremains unfilled. Consequently, the system has been underutilized as a directrecruitment tool.The Shasta College Career Planning System is also available to currently enrolledstudents. Because students can use the instrument for free and can access it online,it is anticipated that more students will follow through than has been the casewith the MBTI. In addition, several counselors are more comfortable withinterpreting the Shasta College Career System than with interpreting the MBTI.We will monitor the use of this inventory to ascertain that it is supportive of effortsin career counseling in response to the recommendation from the previousProgram Review: ―Place a stronger and renewed emphasis on Career Counseling.Develop a career planning program for undecided students: including earlyidentification of undeclared students, invitations to career counseling services,interest and values assessment and clarification, follow-up counseling andreferrals.‖2. Materials and EquipmentCounselors are dependent on the availability of the following computer programs:Datatel, My Shasta, SARS, and Microsoft Office. Counselors also need frequentaccess to the internet so that articulation agreements at www.assist.org, careerand employment data at websites such as www.onet.org, college catalogs atuniversity websites, and admissions criteria at college websites may be accessedeasily. Counselors rely on the subscription website www.collegesource.org toevaluate transcripts from other colleges and to write educational plans for studentstransferring to private and out-of-state institutions.Counselors have been trained in the use of several new Datatel screens in aneffort to improve data collection for the MIS report to the system office. In additionto Datatel, the SARS program is critical in mapping data to the Datatel program forinclusion in the MIS report. Efforts in staying current on curriculum changes attransfer institutions are reliant on the work of the Articulation Officer who submitsupdates on a regular basis. There is a continuing need to replace computers andprinters in order to maintain fast and reliable connections to these programs andthe ability to print education programs and information for students.3. Faculty Availability for General College ServiceNon-categorical counselors provide a valuable perspective through activeparticipation in college, faculty, and community committees. Following is alist of each counselor‘s associated service:Keith BrookshawLiaison, Natural Resources, Industry and Public Safety- 10 -
Lois CushnieFaculty Co-Chair, MatriculationCounseling Representative, Scholastic StandardsCounseling Representative, SLOEx-Officio, Academic SenateChair, Counseling Coordinator and Counselor Trainer and Transfer Advisory BoardDirector, Transfer CenterMember, BSI CommitteeRosie Gilbert-AhrensMember, Enrollment ManagementLiaison/Board Member, Tehama Latino OutreachMember, Northern Hispanic CoalitionMember, Diversity Advisory CommitteeMember, Student Equity CommitteeMember, Library Program Revision CommitteeMember, BSI CommitteeMember, Latina Leadership NetworkJason KellyMember-at-Large, Academic SenateSharon KennedyCounseling Representative, Distance EducationCounseling Representative, 508 ComplianceLiaison, Dietary Supervisor ProgramSue LoringMember/Past-Chair, Computer CompetencyCo-Chair, College CouncilLiaison, Nursing ProgramTom MorehouseCounseling Representative, CurriculumSecretary, Faculty AssociationMember, Veterans Support NetworkRegion One Representative, CCCCO Veterans GroupDaniel ValdiviaMember, Enrollment ManagementCo-Coordinator, Puente ProjectMember, Transfer Advisory BoardPlanning Committee, High School Counselors MeetingPlanning Committee, Cinco de MayoMember, Northern Hispanic Latino CoalitionMember-Tehama Latino OutreachOutreach and Recruitment – Central Valley High School,Upward Bound, and College Options/ETSStudent Clubs – Amigos Unidos, Intercultural Club, and Puente Club- 11 -
Page 1: Shasta CollegeStudent ServicesProgr
Page 9 and 10: Chair and counselor trainer. Anothe
Page 11: Due to funding considerations, the
Page 15: attend, several workshops were offe
Page 19: In the area of Matriculation Servic
Page 27: In speaking with colleagues at the
Page 30 and 31: The following table shows the relea
Page 32 and 33: The following table illustrates the
Page 34 and 35: Counseling Center employees. The Co
Page 36 and 37: TotalNumber ofFaculty*Number ofSubj
Page 38 and 39: 4. Retention and SuccessWe examined
Page 40 and 41: OrientationOne process that was red
Page 42 and 43: A note about orientation data: Orie
Page 44 and 45: Table 18: Academic Standing by Acad
Page 46 and 47: Saw aCounselorDid not see aCounselo
Page 48 and 49: NumberAcademic Year07-08 08-09Perce
Page 50 and 51: - 48 -Academic Year07-08 08-09Numbe
Page 52 and 53: Academic Year07-08 08-09Number Perc
Page 54 and 55: II. Quality StaffingWhenever the op
Page 56 and 57: SAO: Counseling staff will develop
Page 58 and 59: 6. Need to continue to improve the
Page 60 and 61: 3. Continue to develop a comprehens
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Orientat
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APPENDIX AShasta College - Orientat
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2. Admissions and Records staff wil
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APPENDIX B - Program PlanAssessment
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Strengths and Accomplishments:1. An
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APPENDIX B - Program PlanCareer Cen
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7. Workshops are held each year for
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Service Area Outcomes:1. The Counse
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6. We have had continuing problems
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11. Represent Shasta College by par
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4. Due to the increasing regional u
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Community Engagement1. Enhance the
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3. To be most effective, there is a
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2. The Transfer Center will increas
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APPENDIX CCounseling CenterAction P
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SHASTA COLLEGEStudent ServicesProgr
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Program SLOs/SAOsService Area Outco
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Brian Spillane - Dean of StudentsSe
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2. Contact with Other K-12 SchoolsO
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Student Success1. Reach of Services
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There was no previous program revie
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Results of DataRecruitment of inter
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2. Materials and EquipmentThe progr
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8. Survey other CCs for Common Prac
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Income: $4,324/FTES; any other ongo
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Student Learning OutcomesThe follow
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Allocate 10% of the International S
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Program Service Area Quality1. Staf
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College Nurse:Internally: Crisis In
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Effectiveness surveys for the colle
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The Student Health and Wellness Ser
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5. Faculty and Classified StaffingS
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It would be helpful if the program
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The primary goal of Student Health
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Goals, Recommendations, Priorities,
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APPENDIX CStudent Health and Wellne
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Program Mission/PurposeTo provide a
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7. Internal Relations, Integration
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2. Use of TechnologyThe Residence H
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3. ProgressOnce a student becomes a
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3. The Student Residential Housing
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APPENDIX CStudent Residential Housi
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3. Contact with Community Colleges,
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Student Success1. DataCurrently, st
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Student Learning OutcomesA Student
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APPENDIX CStudent Senate, Clubs, an
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Student Services Program ReviewDisa
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The California Community College Ch
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Assessment: Periodic comparison wil
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Assessment: Pre- and post-evaluatio
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In May 2008, the full-time, tenured
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Three tenured, non-instructional fa
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As mentioned previously, all facult
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into two areas. There is an 800 ft
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semi-annually for dissemination of
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EOPSFinancial AidMISShared space, c
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In summer 2009, the DSPS reception
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2. Use of TechnologySpecific suppor
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6. EquipmentAll staff computers and
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DSPS is the office designated by th
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SemesterComparison of students in D
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Table 19: Enrollment Level and Succ
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5. Student SatisfactionStandardized
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Table 21: Goals from Program Review
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Appendix A - Student Learning Outco
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APPENDIX CDisabled Students Program
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EOPSProgramSemesterThe EOPS Program
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Current Staffing LevelsEOPS is gove
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Transfer AdvisingFee WaiversStudent
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Awards ProgramFor the past ten year
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8. Survey other CCs for Common Prac
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In addition, some CSU counselors ha
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As can be seen, Shasta College is a
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8. Reach of ServicesAn adjunct EOPS
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Figure 1: EOPS Course Enrollment by
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Table: 13 Units Completed by EOPS S
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Table 15 is mostly incomplete, but
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EOPS at Shasta College does outreac
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Service Area OutcomeEOPS/CARE wants
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egin college without a high school
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Staff processed over 6,000 complete
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$142,000.00 in state scholarships d
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6. EquipmentThe only issue with equ
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2. Access3. Progress4. SuccessThe C
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that may affect their financial aid
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Challenges3. The ability to offer s
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APPENDIX AFinancial Aid OfficeStude
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“systematic reform efforts” suc
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serve on the accreditation team as
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On-going attempts to raise awarenes
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enefit from additional program part
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Table 2: Outcome Data for 2009-2010
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2. (continued) Current 10 th Grader
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5. Each project year, GEAR UP stude
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8. (continued) 9 th and 10 th Grade
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General PlanningThe GEAR UP program
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APPENDIX CGaining Early Awareness a
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Student Services Program ReviewTRiO
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Program SLOs/SAOsService Area Outco
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US Department of Education, communi
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Greater collaboration with CSU Chic
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primary database for tracking progr
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Table 2: Outcome Data for 2009Objec
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Table 4: HEOA Amendments and Impact
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change, the Higher Education and Op
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will lead program design and counse
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communication between program staff
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5. Faculty and Classified StaffingT
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Student Learning OutcomesStudent Le
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APPENDIX CTRiO Student Support Serv
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Student Services Program ReviewTRiO
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2. Upward Bound High school partici
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) if having a common Director would
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strong relationships with our partn
Page 348 and 349:
3. Comparison with Other Institutio
Page 350 and 351:
Table 2: Outcome Data for 2009Objec
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Student Services Program Review-Spring 2010 - Shasta College

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