Student Services Program Review-Spring 2010 - Shasta College

Coordinator position due to budget constraints. Currently, the President‘s office isleading the campus efforts for marketing and public information. However, theCounseling Center has held its annual High School Counselor Day and will hold a seriesof information nights in Spring 2010 both with the goal of marketing our programs andservices.Describe the sustainability of your program?The sustainability of our program is grounded in the goal of providing a developmentalmodel of counseling. Developmental counseling outcomes for Shasta College studentsinclude rational problem solving, decision making, life planning and stress management.Developmental counseling is viewed as preventative rather than remedial in that it cansolve problems before they occur. The Counseling Center views students as completehumans and facilitates creating positive lasting changes that will sustain the growth ofthat student while at Shasta College and also in the community. By removing obstaclesto student success and assisting students within the context of their holistic interactions,counseling helps increase self awareness, new aspirations, and consequently newchoices in a student‘s life. Sustainability is not confined to a single discipline and isviewed as a process that is on continuum with no end point. Indeed, counseling is aunique program because it‘s potential for sustainability can impact the sustainability forthe entire college. By developing students and giving them the skills to navigatesituational challenges, they will learn to cope and persist while learning to furtherdevelop throughout their lifetime. The sustainability of a counseling program is oftenhard to quantify because it is difficult to measure potential negative outcomes unlikeconcrete negative outcomes that did come to fruition. In other words, it is difficult toapply numbers to what could have happened rather than what did happen.Student Learning OutcomesSAO: The Counseling Center will provide each new degree, certificate, or transferseeking student who completed Orientation an educational plan by the end of his/herfirst semester.Assessment: Student records will be checked to verify that the orientation attendeeshave a completed educational plan on record.SAO: Counseling Center will increase the persistence rate of early alert and probationstudents from fall semester to spring semester, through the following processes:1) Increase the participation of faculty in the Early Alert program through thesupport and guidance of the Matriculation Committee.2) Counselors will contact all students who receive Early Alert notices anddocument the contact/outcome.3) Counseling staff will conduct study skills workshops designed specifically forundecided and at-risk students.4) Calling all probationary students to schedule counseling appointments.Assessment: Compare the persistence rates for the students who receive early alertnotices from the fall to spring semester. Compare the persistence rates for students whoare placed on academic probation from fall to spring semester.- 53 -