Student Services Program Review-Spring 2010 - Shasta College

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Student Services Program ReviewStudent Residential HousingReporting Dean: Brian Spillane, Ph.D.Program Definition/DescriptionGeneral Program InformationThe purpose of the Student Residential Housing program is to provide a safe and secureacademic environment for students who choose to reside on campus. Services includesecuring housing rental applications from students, maintaining financial records onstudent payments, safety checks, supervision of RA’s, maintain log on resident activitiesand areas of concern; maintain equipment and furnishing; and record, report andmanage Residence Halls violations and infractions.Strengths and Accomplishments of the Student Residential Housing Program:1. The Residence Halls have maintained strong occupancy rates for the past threeyears in a row.2. Provided new furnishing for all of the resident’s rooms and in the commons area.3. Restroom and shower facilities are all ADA compliant.4. Revised the student’s contract from a semester basis to an annual basis.5. Residence Halls have full internet access – WIFI.6. Kitchen area is refurbished and updated with new equipment.7. Established a food pantry program for residents with sponsorship from ShastaFood Group.8. New signage throughout the Residence Halls.9. All room numbers are ADA compliant.10. Provided workshop activities for residents from Student Health and WellnessServices, Shasta Community Health and Redding Police Department.11. Updated all brochures and publications related to student housing12. Expanded off-campus housing listings.Residential occupancy rates for the past three years:Academic Year Fall Percentage Spring Percentage2006-2007 97.7% 78.7%2007-2008 100% (first semester after renovation) 94.5%2008-2009 100% 97.0%2009-2010 96.0% 100% (projected)- 149 -
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Shasta CollegeStudent ServicesProgr
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Chair and counselor trainer. Anothe
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Due to funding considerations, the
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Lois CushnieFaculty Co-Chair, Matri
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attend, several workshops were offe
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In the area of Matriculation Servic
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In speaking with colleagues at the
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The following table shows the relea
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The following table illustrates the
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Counseling Center employees. The Co
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TotalNumber ofFaculty*Number ofSubj
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4. Retention and SuccessWe examined
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OrientationOne process that was red
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A note about orientation data: Orie
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Table 18: Academic Standing by Acad
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Saw aCounselorDid not see aCounselo
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NumberAcademic Year07-08 08-09Perce
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- 48 -Academic Year07-08 08-09Numbe
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Academic Year07-08 08-09Number Perc
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II. Quality StaffingWhenever the op
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SAO: Counseling staff will develop
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6. Need to continue to improve the
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3. Continue to develop a comprehens
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Orientat
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APPENDIX AShasta College - Orientat
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2. Admissions and Records staff wil
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APPENDIX B - Program PlanAssessment
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Strengths and Accomplishments:1. An
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APPENDIX B - Program PlanCareer Cen
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7. Workshops are held each year for
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Service Area Outcomes:1. The Counse
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6. We have had continuing problems
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11. Represent Shasta College by par
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4. Due to the increasing regional u
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Community Engagement1. Enhance the
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3. To be most effective, there is a
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2. The Transfer Center will increas
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APPENDIX CCounseling CenterAction P
Page 100: SHASTA COLLEGEStudent ServicesProgr
Page 103 and 104: Program SLOs/SAOsService Area Outco
Page 105 and 106: Brian Spillane - Dean of StudentsSe
Page 107 and 108: 2. Contact with Other K-12 SchoolsO
Page 109 and 110: Student Success1. Reach of Services
Page 111 and 112: There was no previous program revie
Page 116 and 117: Results of DataRecruitment of inter
Page 118 and 119: 2. Materials and EquipmentThe progr
Page 120 and 121: 8. Survey other CCs for Common Prac
Page 122 and 123: Income: $4,324/FTES; any other ongo
Page 124 and 125: Student Learning OutcomesThe follow
Page 126 and 127: Allocate 10% of the International S
Page 131 and 132: Program Service Area Quality1. Staf
Page 133 and 134: College Nurse:Internally: Crisis In
Page 135 and 136: Effectiveness surveys for the colle
Page 137 and 138: The Student Health and Wellness Ser
Page 139 and 140: 5. Faculty and Classified StaffingS
Page 141 and 142: It would be helpful if the program
Page 143 and 144: The primary goal of Student Health
Page 145 and 146: Goals, Recommendations, Priorities,
Page 147 and 148: APPENDIX CStudent Health and Wellne
Page 153 and 154: By authorizing one of these three 3
Page 155 and 156: The Residence Halls are unlike any
Page 157 and 158: Budget planning is normally achieve
Page 159 and 160: Student Learning OutcomesSummary:Th
Page 161 and 162: From the business model perspective
Page 163 and 164: APPENDIX CStudent Residential Housi
Page 166 and 167: Student Services Program ReviewStud
Page 168 and 169: 5. Opportunities for Professional D
Page 170 and 171: There is one classified staff membe
Page 172 and 173: General PlanningStudent success and
Page 174 and 175: Goals, Recommendations, Priorities,
Page 179 and 180: Responsibilities:There are six prim
Page 181 and 182: c. Identify at least two possible s
Page 183 and 184: Student Learning Outcomes:1. Studen
Page 185 and 186: Table 2: Approved Special ClassesCo
Page 187 and 188: Program Service Area QualityProgram
Page 189 and 190: Table 4B: DSPS Staffing Pattern# Cl
Page 191 and 192: change in eligibility criteria had
Page 193 and 194: The ATL is staffed by one DSPS Para
Page 195 and 196: Table 9: Professional Development A
Page 197 and 198: Program brochures are distributed a
Page 199 and 200: 2. Contact with K-12 SchoolsDSPS ho
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5. Faculty and Classified StaffingD
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Amount of expenditureTable 12: Fund
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Table 13: Program Enrollment, FTESS
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4. SuccessTable 17 reflects element
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Table 20: Success and Retention in
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2. Veterans of the war in Iraq and
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• Replacement of teaching faculty
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Program Goals1. Insure compliance w
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Course NameCourse #STEP 4 = Analyze
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Course NameCourse #Shasta CollegeCo
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Appendix A - Student Learning Outco
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Department NameStudent ActivitySTEP
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One of the possible explanations fo
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APPENDIX CDisabled Students Program
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Student Services Program ReviewEOPS
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EOPS/CARE at Shasta College has dev
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well as Datatel to retrieve academi
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Outreach and Recruitment EOPS/CARE
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Chancellor’s Office - Technical a
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Table 3: EOPS/CARE Advisory Committ
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Typically, all offices at Shasta Co
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6. EquipmentEOPS/CARE follows the S
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Table 9: Demographics - AgeSemester
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he is able to increase the reliabil
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Table 14 again highlights the cours
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complicated, students are asked to
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Program SummaryEstablishment of goa
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Assessment using this pre and post
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APPENDIX CEOPS/CAREAction Plan Acti
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Student Services Program ReviewFina
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Barbara Stufflebeam Foster Youth Pr
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Counselors are a very important res
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The Financial Aid Office is in disc
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In 2009-2010 the Financial Aid Offi
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General PlanningThe District hired
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SLO: The student will demonstrate a
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Goals, Recommendations, Priorities,
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APPENDIX CFinancial Aid OfficeActio
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Student Services Program ReviewGain
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Strategy III.2 Engage in activities
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Evaluation of employees is shared b
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endeavors will provide the training
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3. Contact with Community Colleges,
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In addition to grant funding provid
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2. The percentage of students scori
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3. Increase the number of teachers
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Table 2: Outcome Data for 2009-2010
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Table 2: Outcome Data for 2009-2010
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Goals, Recommendations, Priorities,
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SHASTA COLLEGEStudent ServicesProgr
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Comprehensive partnerships with pub
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Program Service Area Quality1. Staf
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equired to attend four (4) Priority
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feeder middle schools, Central Vall
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addition, the federal grant cycle (
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Program SummaryBased on a review of
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APPENDIX CTRiO Educational Talent S
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Student Services Program ReviewTRiO
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2. As a result of required academic
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3. Faculty Availability for General
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Steps are currently underway to str
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students is one of the key ways tha
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Table 4: HEOA Amendments and Impact
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SHASTA COLLEGEStudent ServicesProgr
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Comprehensive partnerships with pub
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Assessment:Upward Bound participant
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has labs available for program use.
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Enterprise, Foothill and Central Va
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funds were used to off set Kate’s
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General PlanningThe Upward Bound Pr
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APPENDIX CTRiO Upward Bound (UB)Act
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Student Services Program Review-Spring 2010 - Shasta College

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