Student Services Program Review-Spring 2010 - Shasta College

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Strategy III.2 Engage in activities designed to increase the funding available to thecollege.Strategy IV.2 Develop opportunities to increase community involvement with ShastaCollege, and Shasta College involvement with the community.Program SLOs/SAOsService Area Outcomes:1. Improve student performance on CST standardized testing in the areas of math andEnglish/Language Arts, CAHSEE (California High School Exit Examination).2. Increase the numbers of students taking the SAT/ACT and achieving minimumqualifying scores.3. Increase the numbers of students taking a-g courses in preparation for UC/CSUadmission.4. Increase the numbers of students graduating from high school and enrolling inpostsecondary programs.5. Increase the number of students entering college who do not need to take remedialcourses.Assessment:Increase in above compared to baseline scores and previous graduating classes attarget schools.Student Learning Outcomes:1. As a result of parent and student workshops, classroom presentations, and individualcounseling, GEAR UP students will complete the online FAFSA by the Marchdeadline.Assessment:Completion of the FAFSA2. As a result of presentations to students, parents and teachers, and an increase isacademic interventions (tutoring, etc), GEAR UP students will access an academicallyrigorous curriculum.Assessment:Number of students completing A-G course requirements.- 286 -
Program Service Area Quality1. StaffingProgram AnalysisKate Mahar is currently the Interim Director of the GEAR UP/TRiO Department(Student Support Services, GEAR UP, Educational Talent Search and UpwardBound). Starting in Fall 2010, the TRiO Student Support Services program will bereassigned to the charge of Sandra Hamilton Slane, Director of EOPS/CARE andDSPS. The Director of GEAR UP/TRiO will remain in charge of the three projectsthat serve middle and high school students; specifically, GEAR UP, ETS andUpward Bound. The Director position will be split as follows; 50% GEAR UP, 25%Education Talent Search and 25% Upward Bound. This division of duties isauthorized under the Reauthorization of the Higher Education and Opportunity Act(HEOA). Previously, GEAR UP and TRiO Programs required a Director to be100%; exceptions were granted for 50% allocations under special circumstances.Under the regulations of the new HEOA, a single Program Director can now servemultiple projects if a) the programs serve similar populations and, b) if having acommon Director would lead to greater collaboration amongst programs. Theproposed structure for 2010-2011 meets both of those criteria.The primary goal of the Director of GEAR UP/TRiO is to oversee departmentbudgets, personnel, compliance, evaluation, grant renewals, communication withUS Department of Education, communication with Shasta College, partnershipgeneration and overall program accountability. This structure allows the programspecificProject Directors for ETS, SSS, and UB, and the Regional Coordinator forGEAR UP, to concentrate their efforts on effectively delivering direct services tostudents.The staffing structure of the GEAR UP program includes a total of one ProgramDirector (.5 FTE); one GEAR UP Regional Coordinator; 5 credentialed GEAR UPteachers/counselors; two GEAR UP clerical staff (at the school sites); one ShastaCollege classified staff (.5 FTE); and 14-16 summer mentors. This staffingstructure is adequate to support the goals and responsibilities of the GEAR UPProgram.The GEAR UP Program has a unique staffing structure because GEAR UP-fundedpositions are housed at our partner schools. With the exception of the Director(Interim, Kate Mahar), and Senior Staff Secretary (Kathy Miller), all of the otherpositions are not Shasta College employees and instead are employees of the highschool districts that we serve. GEAR UP staff members follow the staffing policiesof the host district including benefits, step/column increases and seniority. GEARUP staff members are paid as district employees and then each district bills theGEAR UP grant quarterly for associated expenses. This supports the mission ofGEAR UP by ensuring that GEAR UP Coordinators are internal and embedded intothe fabric of each partner school. GEAR UP staff attends faculty/counselormeetings and have regular meetings with local administration. The GEAR UPDirector has the authority to set schedules and work priorities and approves allexpenditures and services recommended by GEAR UP staff.- 287 -
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Shasta CollegeStudent ServicesProgr
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Chair and counselor trainer. Anothe
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Due to funding considerations, the
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Lois CushnieFaculty Co-Chair, Matri
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attend, several workshops were offe
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In the area of Matriculation Servic
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In speaking with colleagues at the
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The following table shows the relea
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The following table illustrates the
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Counseling Center employees. The Co
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TotalNumber ofFaculty*Number ofSubj
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4. Retention and SuccessWe examined
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OrientationOne process that was red
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A note about orientation data: Orie
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Table 18: Academic Standing by Acad
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Saw aCounselorDid not see aCounselo
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NumberAcademic Year07-08 08-09Perce
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- 48 -Academic Year07-08 08-09Numbe
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Academic Year07-08 08-09Number Perc
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II. Quality StaffingWhenever the op
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SAO: Counseling staff will develop
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6. Need to continue to improve the
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3. Continue to develop a comprehens
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Orientat
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APPENDIX AShasta College - Orientat
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2. Admissions and Records staff wil
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APPENDIX B - Program PlanAssessment
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Strengths and Accomplishments:1. An
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APPENDIX B - Program PlanCareer Cen
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7. Workshops are held each year for
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Service Area Outcomes:1. The Counse
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6. We have had continuing problems
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11. Represent Shasta College by par
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4. Due to the increasing regional u
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Community Engagement1. Enhance the
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3. To be most effective, there is a
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2. The Transfer Center will increas
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APPENDIX CCounseling CenterAction P
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SHASTA COLLEGEStudent ServicesProgr
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Program SLOs/SAOsService Area Outco
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Brian Spillane - Dean of StudentsSe
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2. Contact with Other K-12 SchoolsO
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Student Success1. Reach of Services
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There was no previous program revie
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Results of DataRecruitment of inter
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2. Materials and EquipmentThe progr
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8. Survey other CCs for Common Prac
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Income: $4,324/FTES; any other ongo
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Student Learning OutcomesThe follow
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Allocate 10% of the International S
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Program Service Area Quality1. Staf
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College Nurse:Internally: Crisis In
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Effectiveness surveys for the colle
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The Student Health and Wellness Ser
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5. Faculty and Classified StaffingS
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It would be helpful if the program
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The primary goal of Student Health
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Goals, Recommendations, Priorities,
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APPENDIX CStudent Health and Wellne
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Program Mission/PurposeTo provide a
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7. Internal Relations, Integration
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2. Use of TechnologyThe Residence H
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3. ProgressOnce a student becomes a
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3. The Student Residential Housing
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APPENDIX CStudent Residential Housi
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Program Service Area Quality1. Staf
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3. Contact with Community Colleges,
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Student Success1. DataCurrently, st
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Student Learning OutcomesA Student
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APPENDIX CStudent Senate, Clubs, an
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Student Services Program ReviewDisa
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The California Community College Ch
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Assessment: Periodic comparison wil
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Assessment: Pre- and post-evaluatio
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In May 2008, the full-time, tenured
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Three tenured, non-instructional fa
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As mentioned previously, all facult
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into two areas. There is an 800 ft
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semi-annually for dissemination of
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EOPSFinancial AidMISShared space, c
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In summer 2009, the DSPS reception
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2. Use of TechnologySpecific suppor
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6. EquipmentAll staff computers and
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DSPS is the office designated by th
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SemesterComparison of students in D
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Table 19: Enrollment Level and Succ
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5. Student SatisfactionStandardized
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Table 21: Goals from Program Review
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Appendix A - Student Learning Outco
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APPENDIX CDisabled Students Program
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Page 237 and 238: EOPSProgramSemesterThe EOPS Program
Page 239 and 240: Current Staffing LevelsEOPS is gove
Page 241 and 242: Transfer AdvisingFee WaiversStudent
Page 243 and 244: Awards ProgramFor the past ten year
Page 245 and 246: 8. Survey other CCs for Common Prac
Page 247 and 248: In addition, some CSU counselors ha
Page 249 and 250: As can be seen, Shasta College is a
Page 251 and 252: 8. Reach of ServicesAn adjunct EOPS
Page 253 and 254: Figure 1: EOPS Course Enrollment by
Page 255 and 256: Table: 13 Units Completed by EOPS S
Page 257 and 258: Table 15 is mostly incomplete, but
Page 259 and 260: EOPS at Shasta College does outreac
Page 261 and 262: Appendix A - Student Learning Outco
Page 263 and 264: Service Area OutcomeEOPS/CARE wants
Page 265: SHASTA COLLEGEStudent ServicesProgr
Page 268 and 269: egin college without a high school
Page 270 and 271: Staff processed over 6,000 complete
Page 272 and 273: $142,000.00 in state scholarships d
Page 274 and 275: 6. EquipmentThe only issue with equ
Page 276 and 277: 2. Access3. Progress4. SuccessThe C
Page 278 and 279: that may affect their financial aid
Page 280 and 281: Challenges3. The ability to offer s
Page 282 and 283: APPENDIX AFinancial Aid OfficeStude
Page 287: “systematic reform efforts” suc
Page 291 and 292: serve on the accreditation team as
Page 293 and 294: On-going attempts to raise awarenes
Page 295 and 296: enefit from additional program part
Page 297 and 298: Table 2: Outcome Data for 2009-2010
Page 299 and 300: 2. (continued) Current 10 th Grader
Page 301 and 302: 5. Each project year, GEAR UP stude
Page 303 and 304: 8. (continued) 9 th and 10 th Grade
Page 305 and 306: General PlanningThe GEAR UP program
Page 307 and 308: APPENDIX CGaining Early Awareness a
Page 310 and 311: Student Services Program ReviewTRiO
Page 312 and 313: Program SLOs/SAOsService Area Outco
Page 314 and 315: US Department of Education, communi
Page 316 and 317: Greater collaboration with CSU Chic
Page 318 and 319: primary database for tracking progr
Page 320 and 321: Table 2: Outcome Data for 2009Objec
Page 322 and 323: Table 4: HEOA Amendments and Impact
Page 327 and 328: change, the Higher Education and Op
Page 329 and 330: will lead program design and counse
Page 331 and 332: communication between program staff
Page 333 and 334: 5. Faculty and Classified StaffingT
Page 335 and 336: Student Learning OutcomesStudent Le
Page 337 and 338: APPENDIX CTRiO Student Support Serv
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Student Services Program ReviewTRiO
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2. Upward Bound High school partici
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) if having a common Director would
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strong relationships with our partn
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3. Comparison with Other Institutio
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Table 2: Outcome Data for 2009Objec
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