Student Services Program Review-Spring 2010 - Shasta College

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3. Comparison with Other InstitutionsUpward Bound is comparable in size and scope to other programs nationally and inthe region. Additional students can be added in the next grant cycle.4. Facility Use/AvailabilityUpward Bound staff maintains an 8 a.m.-5 p.m. schedule. School site staffmaintain the hours of the school schedule. Additional evening hours are performedas needed to provide services for parents/families. Weekend staff commitmentsare also required for certain events, such as college visits. Facility use is sufficientfor the work/services required.5. Faculty and Classified StaffingThis section is not relevant for the GEAR UP/TRiO programs. However, tablesdetailing the staffing structure of each program are available in Section II of thisreview.6. EquipmentUpward Bound follows the Shasta College policy for replacement of technologyequipment. Other equipment is purchased as needed in compliance withregulations and with the approval of Administration.7. Budget Information, Requests, Action PlansWhen the original project proposal was written, the specified budget was adequateto carry out stated goals and objectives. However, due to challenges in the firsttwo years of the project, this year’s allocation was reduced by $100,000. This hasadded additional challenges this year, as we are striving to regain trust withprogram partners. Fortunately, our original allocation will be restored after thisprogram year if we continue to meet program goals.The federal program budget for Upward Bound requires significant revision after itis set with Shasta College. There are two reasons for this. The first is that ShastaCollege requires that budgets be submitted before we receive our official budgetnotification notice from the USDOE indicating our budget allocation for thefollowing year. In addition, the federal grant cycle (September 1- August 31) isdifferent than the state budget cycle (July 1- June 30). Consequently, there willalways be a significant portion of our budget remaining on June 30 th that must beimmediately carried forward to the next state budget year. The Business Office iswell aware of these budget considerations and works with program staff to ensurethat budget balances are monitored and adjusted as needed.In addition to grant funding provided by the US Department of Education, effortsare made to enhance services through additional supplemental funding. Forexample, in 2009-2010, Kate Mahar received a $24,000 grant from RTI (Researchand Technology Institute) to support assessment efforts of the department. These- 346 -
funds were used to off set Kate’s salary in the Upward Bound program. Thecurrent staff has the skills necessary to seek out and access additional funding forour programs.Significant budget planning occurs every five years through the formal grantprocess. Follow up planning occurs annually. Considerations for budgetadjustments include federal allocations, program needs, staffing patterns andyearly priority areas.Financial benefits to Shasta College include approximately $16,000 in in-directfunds received annually (8%). Non-financial benefits of our programs includeincreased services to the community, greater awareness of Shasta College’sprograms and steps to enrollment, and an increase of high school students that areacademically prepared to enroll and succeed in postsecondary education. Perstudent costs are dictated by the United States Department of Education, thereforeUpward Bound program costs are comparable to other TRiO/GEAR UP programsnationwide.8. Reach of ServicesThe Upward Bound serves three schools in Shasta County. In Fall 2011, we willhave the opportunity to submit a new grant proposal for Upward Bound. Newprogram plans will be developed to serve additional schools in the region. We willalso have the opportunity to write for a Veteran’s Upward Bound grant and/or anUpward Bound Math/Science Program. Those decisions will be made withfeedback from Shasta College administration and potential program partners.Student SuccessThe Upward Bound Program tracks different indicators of student success than thosespecified in the Shasta College Program Review. Progress reports are completedannually for each program through the Federal Annual Performance Review (APR)Process. Outcome data for the 2009 program year are as follows:- 347 -
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Shasta CollegeStudent ServicesProgr
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Chair and counselor trainer. Anothe
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Due to funding considerations, the
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Lois CushnieFaculty Co-Chair, Matri
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attend, several workshops were offe
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In the area of Matriculation Servic
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In speaking with colleagues at the
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The following table shows the relea
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The following table illustrates the
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Counseling Center employees. The Co
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TotalNumber ofFaculty*Number ofSubj
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4. Retention and SuccessWe examined
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OrientationOne process that was red
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A note about orientation data: Orie
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Table 18: Academic Standing by Acad
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Saw aCounselorDid not see aCounselo
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NumberAcademic Year07-08 08-09Perce
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- 48 -Academic Year07-08 08-09Numbe
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Academic Year07-08 08-09Number Perc
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II. Quality StaffingWhenever the op
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SAO: Counseling staff will develop
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6. Need to continue to improve the
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3. Continue to develop a comprehens
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Who Part
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Impact o
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APPENDIX AShasta College - Orientat
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APPENDIX AShasta College - Orientat
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2. Admissions and Records staff wil
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APPENDIX B - Program PlanAssessment
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Strengths and Accomplishments:1. An
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APPENDIX B - Program PlanCareer Cen
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7. Workshops are held each year for
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Service Area Outcomes:1. The Counse
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6. We have had continuing problems
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11. Represent Shasta College by par
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4. Due to the increasing regional u
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Community Engagement1. Enhance the
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3. To be most effective, there is a
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2. The Transfer Center will increas
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APPENDIX CCounseling CenterAction P
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SHASTA COLLEGEStudent ServicesProgr
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Program SLOs/SAOsService Area Outco
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Brian Spillane - Dean of StudentsSe
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2. Contact with Other K-12 SchoolsO
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Student Success1. Reach of Services
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There was no previous program revie
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Results of DataRecruitment of inter
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2. Materials and EquipmentThe progr
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8. Survey other CCs for Common Prac
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Income: $4,324/FTES; any other ongo
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Student Learning OutcomesThe follow
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Allocate 10% of the International S
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Program Service Area Quality1. Staf
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College Nurse:Internally: Crisis In
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Effectiveness surveys for the colle
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The Student Health and Wellness Ser
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5. Faculty and Classified StaffingS
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It would be helpful if the program
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The primary goal of Student Health
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Goals, Recommendations, Priorities,
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APPENDIX CStudent Health and Wellne
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Program Mission/PurposeTo provide a
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7. Internal Relations, Integration
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2. Use of TechnologyThe Residence H
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3. ProgressOnce a student becomes a
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3. The Student Residential Housing
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APPENDIX CStudent Residential Housi
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3. Contact with Community Colleges,
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Student Success1. DataCurrently, st
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Student Learning OutcomesA Student
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APPENDIX CStudent Senate, Clubs, an
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Student Services Program ReviewDisa
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The California Community College Ch
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Assessment: Periodic comparison wil
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Assessment: Pre- and post-evaluatio
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In May 2008, the full-time, tenured
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Three tenured, non-instructional fa
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As mentioned previously, all facult
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into two areas. There is an 800 ft
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semi-annually for dissemination of
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EOPSFinancial AidMISShared space, c
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In summer 2009, the DSPS reception
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2. Use of TechnologySpecific suppor
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6. EquipmentAll staff computers and
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DSPS is the office designated by th
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SemesterComparison of students in D
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Table 19: Enrollment Level and Succ
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5. Student SatisfactionStandardized
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Goals, Recommendations, Priorities,
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Table 21: Goals from Program Review
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Appendix A - Student Learning Outco
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APPENDIX CDisabled Students Program
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EOPSProgramSemesterThe EOPS Program
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Current Staffing LevelsEOPS is gove
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Transfer AdvisingFee WaiversStudent
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Awards ProgramFor the past ten year
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8. Survey other CCs for Common Prac
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In addition, some CSU counselors ha
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As can be seen, Shasta College is a
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8. Reach of ServicesAn adjunct EOPS
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Figure 1: EOPS Course Enrollment by
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Table: 13 Units Completed by EOPS S
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Table 15 is mostly incomplete, but
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EOPS at Shasta College does outreac
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Service Area OutcomeEOPS/CARE wants
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egin college without a high school
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Staff processed over 6,000 complete
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$142,000.00 in state scholarships d
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6. EquipmentThe only issue with equ
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2. Access3. Progress4. SuccessThe C
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that may affect their financial aid
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Challenges3. The ability to offer s
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APPENDIX AFinancial Aid OfficeStude
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“systematic reform efforts” suc
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serve on the accreditation team as
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On-going attempts to raise awarenes
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enefit from additional program part
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Page 299 and 300: 2. (continued) Current 10 th Grader
Page 301 and 302: 5. Each project year, GEAR UP stude
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Page 305 and 306: General PlanningThe GEAR UP program
Page 307 and 308: APPENDIX CGaining Early Awareness a
Page 310 and 311: Student Services Program ReviewTRiO
Page 312 and 313: Program SLOs/SAOsService Area Outco
Page 314 and 315: US Department of Education, communi
Page 316 and 317: Greater collaboration with CSU Chic
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Page 320 and 321: Table 2: Outcome Data for 2009Objec
Page 322 and 323: Table 4: HEOA Amendments and Impact
Page 324: SHASTA COLLEGEStudent ServicesProgr
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Page 333 and 334: 5. Faculty and Classified StaffingT
Page 335 and 336: Student Learning OutcomesStudent Le
Page 337 and 338: APPENDIX CTRiO Student Support Serv
Page 340 and 341: Student Services Program ReviewTRiO
Page 342 and 343: 2. Upward Bound High school partici
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Page 346 and 347: strong relationships with our partn
Page 350 and 351: Table 2: Outcome Data for 2009Objec
Page 352 and 353: Goals, Recommendations, Priorities,
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Student Services Program Review-Spring 2010 - Shasta College

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