Transportation Management with SAP LES

7
Picking
An overdelivery occurs when the delivery quantity is greater than the quantity the
customer ordered. Consider an example from the beverage industry. A complete
palette with wheat beer contains 160 bottles. If your customer orders one case
fewer, you would have to remove the secure packaging from the palette, remove
the overdelivery, and then prepare the palette once again for transportation. If
your customer will accept an overdelivery, you can save this work and simply
deliver a full palette directly. The picked quantity is then 16 bottles higher. You can
easily transfer the picked quantity to the delivery quantity without any problems
as long as the tolerance limit for overdelivery is adhered to.
Much like an overdelivery, an underdelivery can occur. Several factors can trigger
an underdelivery: insufficient stock because of stock difference, poor quality of
the picked goods, or damaged goods. If the underdelivery lies within the tolerance
limits that you and your customer have agreed upon, there will be no problems in
adjusting the delivery quantity.
Customizing settings are not required to control overdeliveries and underdeliveries.
However, you do need individual or general agreements with your customer. In
the event of an individual agreement, you would not store the agreement on how
to handle overdeliveries or underdeliveries in the customer master. Instead, you
would simply create the individual agreement in the sales order. If you have a general
agreement with the customer, you would store that in the customer master.
The agreed-upon values are not changed in the delivery document. Changing them
later on involves a complicated procedure. You have to delete the items in the
delivery, change the overdelivery or underdelivery in the sales order, and then
redeliver the items.
You maintain the customer master at the level of sales area data. Select the Shipping
tab, which displays the Unlimited tol., Overdeliv. tolerance, and Underdel. tolerance
fields (see Figure 7.13).
Figure 7.13 Tolerance Limits for Overdelivery and Underdelivery
in the Customer Master
252
© 2014 by Galileo Press Inc., Boston (MA)