2003 IMTA Proceedings - International Military Testing Association

stakeholder groups. Furthermore, the system can be used to decide appropriate levels of
participation for each stakeholder group, from consultation to the creation of full partnerships.
Overall, use of the SIS would provide a more holistic conception of the numerous issues that
DQOL must deal with in its research program. Specifically, for example, SA and the SIS could
be used to develop accommodation strategies that fit the diversity of CF family needs; to
improve civilian-military relations in theatres and in domestic settings; to address CF family
issues; and many other quality of life issues. Furthermore, the SIS offers project managers the
necessary techniques to address problem areas in research: to minimise the repetition of tasks, to
reduce ‘respondent burnout’.
Strategic human resource analysis and quality of life research are just two, among many
knowledge sharing and research activities in which SA and the SIS can be put to use. The
possible applications of the SIS in DND are endless.
5.0 Conclusion
The Department of National Defence, Canada, has a history of consulting with its
members and with key stakeholders in order to create policies and programs to address their
needs. SA and the SIS provide the methodological techniques required to create effective
consultation and communication strategies, and thus to enhance knowledge sharing throughout
the department. We frequently hear of ‘respondent fatigue’ and the need to be concerned with
research ethics. We also speak about the need for horizontal integration in our organisations and
try to conceive of strategies to doing away with a top-down or ‘stove-pipe’ way of doing
business. SA and the SIS allow us to achieve these ends. By using SA and the SIS and
approaching all research activities as the formation of partnerships, we learn how best to share
knowledge, thus minimising the repetition of tasks, reducing respondent fatigue and building
social and cultural capital throughout our organisations.
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45 th Annual Conference of the International Military Testing Association
Pensacola, Florida, 3-6 November 2003