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2003 IMTA Proceedings - International Military Testing Association

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homogeneity of work activities within each occupation. Finally, O*Net’s Occupational Skills<br />

taxonomy was used to characterize the specific requirements of particular NIMA occupations.<br />

METHODOLOGY<br />

NIMA’s new personnel system was developed during a four-step process. The first step<br />

involved grouping legacy jobs into a parsimonious occupational structure and collecting data to<br />

statistically examine the quality and comprehensiveness of these groupings. The second step<br />

involved developing work roles within each occupation, again using empirical data to examine<br />

quality and comprehensiveness. The third step involved populating the newly-developed skills<br />

database with employee competency data. The fourth and final step involved periodically<br />

reviewing and updating the work roles to account for new developments in the ever-changing<br />

world of geospatial intelligence analysis.<br />

Grouping Legacy Jobs into Occupations<br />

Our initial goal was to create 20 to 30 broad occupations of employees who used similar<br />

skills in performing similar activities. We first assembled a comprehensive list of the Agency’s<br />

legacy position descriptions. A panel of Industrial and Organizational Psychologists then<br />

grouped the position descriptions into a smaller, yet comprehensive list of composite titles. We<br />

then created a description for each composite which summarized the aggregate duties and<br />

principal differences among the positions within the composite. Subject Matter Experts (SMEs)<br />

then reviewed the descriptions and eliminated or combined composites to reflect near-term<br />

outsourcing or other changes that were expected to occur within NIMA. The result was a set of<br />

approximately 125 composite descriptions that summarized all of the work performed at NIMA.<br />

We used statistical data to guide our decisions regarding the most appropriate<br />

occupational structure. To statistically group the composite positions into a smaller number of<br />

relatively broad occupations, it was necessary to create profiles on a common set of descriptors.<br />

We collected SME ratings using O*Net BCFSs and cluster analyzed the profile ratings.<br />

Hierarchical agglomerative procedures were used to iteratively build increasingly larger clusters<br />

until all of the composites had been clustered together into a single group (Everitt, 1993;<br />

Kaufman & Rousseeuw, 1990). At the end, a dendogram graphically displayed the order in<br />

which the composites were combined and indicated the magnitude of the differences between the<br />

composites being combined at each step. We reviewed each dendogram, along with the matrix of<br />

distances between composites. Based on this information, we identified approximately 30<br />

clusters – or potential occupations – that appeared to be both statistically and practically viable.<br />

We then presented the results to NIMA managers and other critical stakeholders to elicit their<br />

reactions, concerns, and approval. The results were considered along with a host of practical and<br />

political organizational factors to arrive at a final structure of about 25 broad occupations.<br />

Defining Work Roles within Occupations<br />

We began to define work roles within each occupation by assembling panels of SMEs<br />

from each occupation to offer guidance regarding the preliminary work roles. These panels<br />

identified meaningful distinctions among the jobs within their occupation, and developed<br />

preliminary titles and general descriptions for each work role. At the conclusion of the SME<br />

panels, each occupation had a defined set of work roles, with a total of about 200 preliminary<br />

273<br />

45 th Annual Conference of the <strong>International</strong> <strong>Military</strong> <strong>Testing</strong> <strong>Association</strong><br />

Pensacola, Florida, 3-6 November <strong>2003</strong>

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